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Novotel Citygate Hong Kong

4.0 star property
Mountain Tung Chung hotel connected to a shopping center, steps from Citygate Outlets

Choose dates to view prices

Photo gallery for Novotel Citygate Hong Kong

City view
Minibar, in-room safe, desk, blackout drapes
Exterior
Seasonal outdoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
The current price is ￥16,613
￥18,772 total
includes taxes & fees
May 26 - May 27

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive) | Minibar, in-room safe, desk, blackout drapes

Premier Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 57 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Twin Beds (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
0, Tung Chung, 51 Man Tung Road

What's nearby

  • Tung Chung New Development Ferry Pier - 8 min walk - 0.7 km
  • Citygate Outlets - 9 min walk - 0.7 km
  • AsiaWorld-Expo - 7 min drive - 5.9 km
  • Hong Kong Disneyland® Resort - 14 min drive - 15.2 km
  • Ngong Ping 360 - 25 min drive - 23.9 km

Getting around

  • Hong Kong Tung Chung Station - 13 min walk
  • Butterfly Station - 13 min drive
  • Hong Kong International Airport (HKG) - 8 min drive

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬15 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪太平洋咖啡 - ‬10 min walk
  • ‪Outback Steakhouse - ‬15 min walk
  • ‪Jasmine 八月花 - ‬15 min walk

About this property

Novotel Citygate Hong Kong

Upscale hotel near Citygate Outlets
Located close to AsiaWorld-Expo, Novotel Citygate Hong Kong provides a free roundtrip airport shuttle, a shopping mall on site, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • ATM/banking services, an elevator, and concierge services
  • A computer station, a vegetable garden, and a banquet hall
  • Guest reviews give top marks for the helpful staff and proximity to the airport
Room features
All 440 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 40-inch LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers, and heating

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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The price is ￥13,984
￥15,801 total
includes taxes & fees
May 19 - May 20
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 140 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 550.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Does Novotel Citygate Hong Kong have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. The pool is closed seasonally each year from December 1 to March 31.

How much does it cost to stay at Novotel Citygate Hong Kong?

As of May 18, 2025, prices found for a 1-night stay for 2 adults at Novotel Citygate Hong Kong on May 26, 2025 start from ￥16,613, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Citygate Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Citygate Hong Kong?

Self parking is available for HKD 250 per day. Valet parking is available for HKD 250 per day.

What time is check-in at Novotel Citygate Hong Kong?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Novotel Citygate Hong Kong?

Check-out is at noon.

Does Novotel Citygate Hong Kong provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6 AM–11:30 PM at scheduled times.

Where is Novotel Citygate Hong Kong located?

Situated near the airport, this hotel is 0.4 mi (0.7 km) from Citygate Outlets and within 12 mi (20 km) of AsiaWorld-Expo and Discovery Bay Golf Club. Hong Kong Disneyland® Resort and Ngong Ping 360 are also within 16 mi (25 km). Hong Kong Tung Chung Station is 13 minutes by foot.

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Novotel Citygate Hong Kong Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1003 reviews
Rating 8 - Good. 356 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay everything was exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to shopping & restaurants, friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very conveniently located amoung shops and restaurants and the staff were all very helpful and lovely
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, exceptional staff and facilities. Best ‘ last night of a holiday’ hotel one could wish for - worth every penny!!
Stayed 1 night in Apr 2025

10/10 Excellent

Mica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent and staffs are so friendly. Amazing location for what you’re paying.
Stayed 2 nights in Apr 2025

8/10 Good

Jean

The proximity to shopping, dining, the free shuttle service to the airport.
Stayed 1 night in Apr 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from airport with curtesy bus service, quick check in/out, good breakfast options. Staff helpful and courteous.
Stayed 1 night in Apr 2025

10/10 Excellent

Weisheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean room; friendly staff; close to shopping mall; free airport shuttle
Stayed 1 night in Mar 2025

10/10 Excellent

Honora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at novotel city gate hotel..
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room very helpful friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to the airport and also close to the metro. Airport shuttle was a plus.
Stayed 1 night in Mar 2025

10/10 Excellent

Lai Yee

Liked: Cleanliness, amenities, property conditions & facilities
Upgraded to sea view room is great. Room is clean and tidy. Quiet place to relax and leisure time.
Stayed 1 night in May 2025

8/10 Good

Eng Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Citygate Shopping Mall with many food varieties and movie theatre.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, rooms, service, and staff
Stayed 3 nights in Dec 2024

8/10 Good

jong

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Emmanuel

Liked: Amenities, property conditions & facilities
Good location!
Stayed 3 nights in Feb 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here due to the convenience of everything. It’s close to the both the MRT and the gondola. The food during their breakfast buffet was awesome! There’s a lot of variety of food to choose from and the price was unbeatable!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel. Close to airport, shopping and transit.
Stayed 8 nights in Jan 2025

8/10 Good

Sala

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, that connects to the City Gate Outlets, close to MTR a 20min ride to Hong Kong Disneyland, also 10min walk to the SkyCable and to the big Buddha. Nice Buffet included with our stay, and many meal options on the premise and out side. Also Airport Shuttle every 20min. A very nice stay, and the staff was very informative.
Stayed 3 nights in Mar 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and nicely appointed. Hotel is connected to Citgate Mall via an escalator, and MTR is just outside the mall. There is a shuttle to/from the airport. Hop-a-Bus ticket an be purchased in the mall and their buses stop there. Excellent property. I will likely rebook on my next trip to Hong Kong.
Stayed 2 nights in Mar 2025

10/10 Excellent

CHI HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby airport; inside the shopping mall with MRT; convenience traveling to central and main parts of HK; free shuttle from and to airport is impressive; need to improve carpet cleaning
Stayed 5 nights in Mar 2025

10/10 Excellent

Krit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, i will very likely be staying here again if I come back to visit Hong Kong.
Stayed 4 nights in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, enjoyed the stay. Shuttle service to airport could use a bigger bus (it’s an oversized minivan), and be more punctual due to overcrowding
Stayed 1 night in Feb 2025