4/10 Poor
Elizabeth
Traveled with group, Traveled with partner
Apr 12, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures and website make it seem like this is a quiet beach paradise when it is the opposite. The hotel is located in the middle of FOUR beach clubs/night clubs with music blasting from the early afternoon hours until 4:30, 5 AM. The hotel was transparent with us and did send us a message after we booked informing us about the noise and allowing us to cancel our reservation if we wanted. Being from New York, we are used to noise and even packed our own earplugs and noise canceller. But “noisy” in the email was really sugar-coating the truth because the truth is that our room actually SHOOK from the bass of these clubs until 4:30, 5 AM. Noisy we could deal with, a shaking bed we could not. If the hotel had disclosed just how bad it would be at the time of booking instead of making it seem not too terrible, we would have upgraded our room to be further away in a better location on the property, but by the time we realized it was too late after our first night of trying to sleep and the property had no other available rooms. And then just when we had gotten to bed at 5 AM, construction of some sort would start on the wall opposite our room at 8 AM. There are also vendors bothering you nonstop on the beach all day when you go there to try to relax.
The rooms are very beautifully done and the staff does a great job cleaning them and keeping the beach clean of seaweed. I would just not book unless you plan to be out until 4 AM every night.
Elizabeth
Stayed 6 nights in Apr 2024