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"- clean room and bathroom (we booked a family room with private bathroom) - good shower room - two convenient stores nearby"

"The place is extremely clean from the time I arrived here and up to this moment this is my 1st week staying here another one more week to go. The staff are very friendly too and will assist you whenever you needed the most. "

"Very spacious rooms, the bunker beds are awesome. My son loved it, the food in the cafe is very nice. The onsen bath was so relaxing. There are free popsicles and soda bottles and colors for kids which is very thoughtful. The bus station is right next to the hotel."

"I loved the traditional house that was built 100 years ago. The hotel staffs were very polite and friendly. I would come back to this hotel again and would recommend all my friends and family here."

"The beds were comfortable, the food was fantastic. It is really close the transit."

"Good stay. Very friendly staff and clean property. Bathrooms/showers are shared and only one per floor. Great location close to Gora Station."

"We absolutely loved this place, and it’s probably going to be our favorite of all of Japan. The staff is super friendly, helpful, and knowledgeable. They go really out of their way to make a great experience for you! . The onsen is very cool as well. Highly recommend. 20/10"

"Love the comfy environment. Love the host, Hiro. He is very friendly and helpful. I would stay here again if get the chance to come back to Hakone."