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"Staff was excellent, food was amazing. The shuttle was very convenient. My room was very clean, traditional and quiet. I went in January and my room was warm and cozy. "

"Very accomodating staff , and an excellent location for transit communication. Staff ( All services ) , Price, value, location, all fives. Eight Princesses."

"Perfect "

"Friendly staff, and clean and spacious room. The outdoor bath was amazing"

"Great location to experience mt Fuji in a relaxed atmosphere. We stayed in the Japanese style family room which was very spacious with beautiful lake views. Both outdoor hot springs were really lovely, one with a view to Mount Fuji. Breakfast was excellent with breathtaking view of mt Fuji. The staff were very helpful. Some parts of the common areas in the hotel definitely need refreshing. But overall highly recommended. "

"Very clean and spacious room, staff were friendly "

"Lovely location. Great views of Mount Fuji. Clean. Modern "

"Clean, great service. "

"It’s a short stay and everything was very nice !"