I had reserved a non-smoking room, and there was a clear no-smoking sign in the room as well. However, when I entered, I noticed a smell of cigarette smoke.
Since I’m sensitive to such odors, I called the front desk to ask if I could change rooms. They responded promptly and were able to accommodate my request right away.
After moving to the new room, I had no issues and was able to spend my time comfortably.
The room was well-equipped with amenities, including an air purifier.
The hotel staff were very courteous and helpful—I felt this was a truly excellent hotel.