All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a perfect stay! Everything was smooth and convenient
Jesselyn
Stayed 4 nights in May 2024
Response from HOTEL MYSTAYS KAMATA on May 16, 2024
Thank you very much for choosing Hotel Mystays Kamata. We are very pleased to receive your compliments. We will continue to make every effort to ensure that your stay with us will be even more comfortable. We look forward to your continued patronage of Hotel Mystays.
Very convenient and clean, comfortable room. Easy walk to train stations, restaurants, shopping etc.
Anne
Stayed 9 nights in Mar 2024
Response from Hotel Mystays Kamata Front Desk on Apr 5, 2024
Thank you very much for choosing Hotel Mystays Kamata.All of us at Mystays Roppongi Hotel will continue to strive to improve our services to meet your expectations.We hope that you will continue to choose our hotel when you visit Tokyo.
Only 5 min walk from Kamata station. Family mart is located within a minute walk from the hotel. The reception desk area is a bit small in my opinion but the staff is very helpful and the room is clean and large enough in size considering this is Tokyo.
Bundit
Stayed 1 night in Mar 2024
Response from HOTEL MYSTAYS Kamata The Reception on Mar 30, 2024
Thank you very much for staying at our hotel. We are very pleased that you appreciated the location of our hotel and the service of our staff.We look forward to welcoming you to Kamata again.
Response from HOTEL MYSTAYS Kamata The Reception on Mar 30, 2024
Thank you very much for staying at our hotel.We are very pleased to hear your compliments about our staff.We look forward to welcoming you to Kamata again.
6/10 Okay
Neil
Mar 4, 2024
Neil
Stayed 2 nights in Feb 2024
Response from Hotel Mystays Kamata Front Desk on Mar 25, 2024
Thank you very much for choosing to stay at our hotel.And,Thank you very much for taking the time to write us.We look forward to welcoming you again.
8/10 Good
PAUL
Feb 29, 2024
PAUL
Stayed 10 nights in Feb 2024
Response from Hotel Mystays Kamata Front Desk on Mar 25, 2024
Thank you very much for choosing Hotel Mystays Kamata. There are still many things that we are not able to accomplish, We will do our best to make your stay as comfortable as possible.We look forward to having you stay with us again.
Thank you very much for choosing Hotel Mystays Kamata.We would also like to thank you again for taking the time in your busy schedule to send us your review.All of us at Hotel Mystays Kamata are delighted to hear your warm words. We will continue to strive to improve our services. We hope you will have another opportunity to stay at the Hotel Mystays Kamata. We look forward to welcoming you to our hotel again.
An amazing experience. The hotel is located in the Kamata train station area. Yes, transportation is a must to get to downtown Tokyo and other areas of attraction. Train fare very accessible. Staff really amicable and professional.
Marcelo
Stayed 5 nights in Feb 2024
Response from Hotel Mystays Kamata Front Desk Ohura on Feb 20, 2024
Thank you very much for choosing Hotel Mystays Kamata.All of us at the hotel are pleased to read your kind words.We hope you will visit Mystays Kamata again when you come back here.
Nice location for going restaurants and convenient for reaching Haneda airport.
Kazuya
Stayed 1 night in Dec 2023
Response from HOTEL MYSTAYS KAMATA Front desk on Feb 19, 2024
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. We would be happy if I could meet you again if you have a chance to come to Japan. All of our staff members look forward to your next visit.HOTEL MYSTAYS KAMATAFront desk
Very convenient to transportation, shopping and dining. The rooms are Japanese size.
John
Stayed 2 nights in Dec 2023
Response from MS蒲田 フロントデスク on Jan 4, 2024
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. We would be happy if I could meet you again if you have a chance to come to Japan. All of our staff members look forward to your next visit.
6/10 Okay
PAUL
Traveled with family
Nov 22, 2023
Disliked: Amenities
We had been a regular customer booking at this property but this stay (Oct25.23) was a disappointment. Upon check-in, we found the shower curtain was filthy with black spots all over and the shower holder (lower one) was just hanging on the wall unsecured. After showing the front desk pictures of the condition in the bathroom, they changed our room (1001) immediately. We were a bit puzzled as to why there wasn’t any inspection by the cleaners when they were cleaning up the washroom and rectified the problem before letting people checking-in.
PAUL
Stayed 6 nights in Oct 2023
Response from Hotel Mystays Kamata Front Desk on Nov 22, 2023
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. However, we apologize for the inconvenience caused by the dirty curtains and shower hooks.There was insufficient confirmation after cleaning was completed.In the future, we will ask our staff to confirm the details again after cleaning is complete.We would be happy if I could meet you again next year if you have a chance to come to Japan. All of our staff members look forward to your next visit.
It’s located close to one of the major train stations. And easy walking distance to a lot of good restaurants and shops.
Maki
Stayed 8 nights in Oct 2023
Response from HOTEL MYSTAYS Kamata FrontDesk on Oct 27, 2023
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. We would be happy if I could meet you again next year if you have a chance to come to Japan. All of our staff members look forward to your next visit.HOTEL MYSTAYS Kamata Front Desk
I stayed at the hotel for 20 days and enjoyed every minute of it. My room was alway pristine, the front desk staff were friendly and knowledgeable. The hotel is very clean and quiet. It is close to restaurants, trains, shopping, convenience stores and anything else you could ask for. I will be return to the hotel next year when I visit Japan.
Pauline
Stayed 8 nights in Oct 2023
Response from HOTEL MYSTAYS Kamata FrontDesk on Oct 23, 2023
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. We would be happy if I could meet you again next year if you have a chance to come to Japan.All of our staff members look forward to your next visit.
I stayed for 5 nights with my wife who also liked the hotel for its reasonable room fees, good service, 5-minute walk to JR Kamata Station, and good restaurants within 5 minute's walk. I also liked European-style windows - crank open and close to get fresh air.
Dave
Stayed 2 nights in Oct 2023
Response from HOTEL MYSTAYS Kamata FrontDesk on Oct 23, 2023
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. If you have a chance to come to the area again, please choose our hotel by all means. We hope that our staff will be able to help make your stay as comfortable as possible. We are looking forward to seeing you again. HOTEL MYSTAYS Kamata Front Desk
A short taxi ride from airport. This was a great location for touring Tokyo. There is a train station within walking distance. You can get anywhere in Tokyo within about 45 minutes.
Jonathan
Stayed 3 nights in Sep 2023
Response from HOTEL MYSTAYS Kamata FrontDesk on Oct 12, 2023
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,
A wonderful place to stay. It is easy to get to the train and there is everything you could imagine in the area. Staff are helpful and very nice. My room is cleaned to perfection every day. I highly recommend.
Pauline
Stayed 12 nights in Sep 2023
Response from HOTEL MYSTAYS Kamata FrontDesk on Oct 2, 2023
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,
The hotel proximity to JR Kamata station was only 5 minutes walking distance. With so many dining and shopping options within 10 minutes it was just way too convenient. The staff is awesome and hotel kept in pristine condition. I will definitely return here often.
Leslie
Stayed 3 nights in Aug 2023
Response from HOTEL MYSTAYS Kamata FrontDesk on Aug 22, 2023
Dear guestThank you very much for staying with us.We are very pleased to read your many compliments.We hope you will visit us again when you have a chance to come to Kamata.We look forward to welcoming you again.
10/10 Excellent
Tomoki
Traveled with family and small children, Traveled with family
Although the room was very small, it offered all that we needed. Most people over 250 lb's would struggle to navigate the bathroom.
Peter J
Stayed 2 nights in Jul 2023
Response from RECEPTION on Jul 17, 2023
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. If you have a chance to come to the area again, please choose our hotel by all means. We hope that our staff will be able to help make your stay as comfortable as possible. We are looking forward to seeing you again.HOTEL MYSTAYS KamataFront Desk
Stayed at Hotel Mystays Kamata in March and April. Love this hotel! The staff are excellent and accommodating. One woman in particular was exceptional. I wish I got her name. When I visited in March, I was with my family. She was really nice and helped us look for a place to pick strawberries (she looked online and called a couple of places). It was booked solid so we couldn't go but I really appreciated her effort. Then when I went back in April (solo trip), she remembered and asked my how my granddaughter Sophie was. I was so impressed she remembered her name! The hotel is great and comfortable. I booked this hotel in March because it was one of 2 that had a queen bed. I returned in April and will continue to return because of the service. The rooms are spacious by Japan standards and very clean and comfortable. There are washing machines and dryers free of charge. 2 floors have vending machines, ice machines and microwaves. Wi-Fi is great. The location is near a great train station with many food and shopping options nearby. Be careful about the cancellation policy. It is not as flexible as most hotels. I had to change my plans a week out and could not get a refund. Still my favorite hotel.
Blaine
Stayed 2 nights in Apr 2023
Response from ホテルマイステイズ蒲田 フロント on May 3, 2023
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. If you have a chance to come to the area again, please choose our hotel by all means. We hope that our staff will be able to help make your stay as comfortable as possible. We are looking forward to seeing you again.HOTEL MYSTAYS KamataFront Desk
Employees were all very very nice and helpful and place was very clean.
Marissa
Stayed 1 night in Apr 2023
Response from ホテルマイステイズ蒲田フロント on Apr 26, 2023
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. If you have a chance to come to the area again, please choose our hotel by all means. We hope that our staff will be able to help make your stay as comfortable as possible. We are looking forward to seeing you again.HOTEL MYSTAYS KamataFront Desk
Some rooms appear have been renovated compared to others in the same hotel but all were clean and comfortable. The Kamata location is perfect: the hotel is in a short walking distance to the JR station which connects right to Tokyo and the surrounding neighborhood provides all the shopping and dining one can need during a vacation. I will be returning to this location for my next Tokyo vacation.
Constanze
Stayed 4 nights in Apr 2023
Response from ホテルマイステイズ蒲田フロント on Apr 26, 2023
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. If you have a chance to come to the area again, please choose our hotel by all means. We hope that our staff will be able to help make your stay as comfortable as possible. We are looking forward to seeing you again.HOTEL MYSTAYS KamataFront Desk
I liked the laundry at the hotel. The staff is very nice and tries to be helpful. The hotel is convenient to the JR train lines but a little distance from the airport Keikyu trains. I thought the price and hotel room and services made the stay very comfortable and a good deal.
Conveniently located to JR train station with 10 min. Access to Tokyo.
Constanze
Stayed 5 nights in Apr 2023
Response from HOTEL MYSTAYS Kamata FrontDesk on Apr 12, 2023
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. If you have a chance to come to the area again, please choose our hotel by all means. We hope that our staff will be able to help make your stay as comfortable as possible. We are looking forward to seeing you again.HOTEL MYSTAYS KamataFront Desk
Really awkward to get to and very run down and a bit smelly tbh. Disappointing. Staff were lovely though
Neil
Stayed 1 night in Mar 2023
Response from HOTEL MYSTAYS Kamata FrontDesk on Apr 3, 2023
Thank you for staying at HOTEL MYSTAYS Kamata this time.Also, thank you for posting your review.We sincerely apologize for the inconvenience caused due to the lack of cleaning in the room.We will inform the cleaning staff and do our best to improve it as soon as possible.We will continue to do our best to be a hotel that satisfies our customers.We are looking forward to seeing you again.
8/10 Good
Mei Chun Fiona
Traveled with family
Mar 29, 2023
Liked: Staff & service
Room size is reasonable and good wifi.
Mei Chun Fiona
Stayed 4 nights in Mar 2023
Response from HOTEL MYSTAYS Kamata front desk on Mar 29, 2023
Thank you very much for using HOTEL MYSTAYS Kamata. We are looking forward to seeing you again.
I liked the hotel because it was close enough to walk to the nearby stations and the bus to and from Haneda airport was very convenient. The hotel was quiet and the cost was reasonable.
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. If you have a chance to come to the area again, please choose our hotel by all means. We hope that our staff will be able to help make your stay as comfortable as possible. We are looking forward to seeing you again.
10/10 Excellent
Darren
Jan 30, 2023
Darren
Stayed 3 nights in Jan 2023
Response from ホテルマイステイズ蒲田 フロント on Mar 7, 2023
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. If you have a chance to come to the area again, please choose our hotel by all means. We hope that our staff will be able to help make your stay as comfortable as possible. We are looking forward to seeing you again.
Response from HOTEL MYSTAYS Kamata Front Desk on Jan 28, 2023
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. If you have a chance to come to the area again, please choose our hotel by all means. We hope that our staff will be able to help make your stay as comfortable as possible. We are looking forward to seeing you again.
8/10 Good
SAIFUL HADI
Traveled with partner
Jan 1, 2023
Liked: Cleanliness, staff & service
I booked this hotel at last minute decision. Since I was arrived late at night, the location of this hotel is perfect.
SAIFUL HADI
Response from HOTEL MYSTAYS Kamata Front Desk on Jan 8, 2023
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. If you have a chance to come to the area again, please choose our hotel by all means. We hope that our staff will be able to help make your stay as comfortable as possible. We are looking forward to seeing you again.
I wish it was a bit closer to the station. But staff was very friendly and made everything easy.
Yuka
Response from HOTEL MYSTAYS Kamata Front Desk on Dec 29, 2022
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. If you have a chance to come to the area again, please choose our hotel by all means. We hope that our staff will be able to help make your stay as comfortable as possible. We are looking forward to seeing you again.
8/10 Good
Nobuko
Dec 12, 2022
Liked: Cleanliness, staff & service, amenities
I liked the hotel because it was very clean and quiet. But my room’s bathtub had some kind of drainage problem.
Nobuko
Response from HOTEL MYSTAYS Kamata Front Desk on Dec 13, 2022
Thank you for staying with HOTEL MYSTAYS KAMATA.Also, thank you again for posting a review despite your busy schedule.However, we apologize for the inconvenience caused by the drainage problem.In the future, we will check in advance and devote ourselves to prevent such things from happening.We will continue to make every effort to satisfy all our customers, so we appreciate your continued patronage.We are very much looking forward to your next stay with us.HOTEL MYSTAYS KAMATA Front Desk
I traveled alone to Tokyo and decided on Mystays Kamata and it was an excellent choice. There is a bit of a walk if you're coming from Haneda, however it wasn't a big deal for me since I am used to walking.
The staff was very polite and attentive. I did not have any outstanding needs, but my room was cleaned everyday.
This hotel for great for solo travelers if you want to explore both Tokyo and Yokohama. The neighboring Kawasaki also has a very good shopping center. Plenty of sites and restaurants to keep you busy.
Andrew
Stayed 6 nights in Nov 2022
Response from HOTEL MYSTAYS Kamata front desk on Nov 25, 2022
Thank you very much for staying at HOTEL MYSTAYS Kamata. Also, we would like to thank you again for posting your review while you are busy. The hotel is a 5-minute walk from the nearest JR Kamata Station East Exit, and there are plenty of restaurants and supermarkets in the surrounding area, so you can spend a comfortable stay even if you are on a short notice. If you have a chance to come to the area again, please choose our hotel by all means. We hope that our staff will be able to help make your stay as comfortable as possible. We are looking forward to seeing you again. HOTEL MYSTAYS Kamata front desk
10/10 Excellent
stephen
Nov 24, 2022
stephen
Stayed 3 nights in Nov 2022
6/10 Okay
PAUL
Traveled with family
Nov 23, 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Convenience location within walking distance to KAMATA
STATION.
The air circulation is poor and extremely dusty in the corner
double room.
PAUL
Stayed 18 nights in Oct 2022
Response from reception on Nov 25, 2022
Thank you for staying at HOTEL MYSTAYS Kamata. We appreciate you spending your time to write to us.Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests.When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay.HOTEL MYSTAYS Kamata