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"It was our second stay here and I have nothing but praise. Hotel is very conveniently located, staff is friendly and very helpful (the've returned me my credit card before I realized that I left it in my laundry). Food options and experience are great. Views from the room are simply amazing! Will definetely stay here next time!"

"The hotel was clean and in a great location, with shopping and restaurants nearby. The staff was top notch. Easily one of the best hotels my family have been to. Everything was accommodating."

"Room was great. Location was great for out it itinerary. Room was spacious enough. Had a family mart basically around the corner. Restaurant and onsen in the hotel. Great experience. "

"Good"

"While the room size was just sufficient for our luggage, we found the laundry facilities lacking; the dryers were ineffective, forcing us to air-dry damp clothes in our room. However, despite these minor inconveniences, the overall service was exceptional. The hotel location is near the train station thus making our trips to and from Shibuya very easy. There will be a next time for us to book in this hotel."

"Excellent location "

"Breakfast is good."

"Yes"

"Room was clean but quite small as expected. The pillows were flat and hard. Check in was a little cumbersome but eventually the staff helped us out. "