ザ ロックス ホテル

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「clean room, great shops nearby」

「Room just okay but no facial tissue ,no hand soap, no telephone and a coffee machine but no coffee or Vicks or glasses in the room」

「Good breakfast bar—better than most An issue that affected my overall rating: I accidentally left my hearing aid charger in the room. We called to have it mailed. The desk clerk expressed little interest or concern for this request, and it has not been sent. This item is of no value to anyone else, but it will cost me $270.00 to replace it. I am disappointed that the staff didn’t take the time to locate and mail this charger to me.」

「新築ホテルで快適に過ごせました」

「Good convenient location, spacious rooms, good amenities.」

「Staff could have been a little more friendly.. property was clean and neat.」

「毎朝の朝食ビュッフェがあり、物価が高いので本当に助かりました。ハンバーグみたいなやつがすごく美味しかったです。お部屋は広くて過ごしやすかったし、Wi-Fiも全く問題なく使えました。静かなホテルでした。」

「Getting around the property was a little challenging but great views at top. 」

「Staff all around was rude, unhelpful and impatient, especially the cashiers. Waited 20 minutes for an iron and almost one hour for other items and had to go to the front desk for them. The property is dated and the rooms were dark and musty. Kids had a mediocre time. Didn't try the food other than the dipping dots Late check out at 2pm is an additional $59.00 Wristbands used to open the gate out the parking lot don't work well. Lady at time share kiosk seemed more like a used car salesman...

「Very enjoyable stay」

「Ok」

「とても綺麗なのにソファに食べこぼしの汚れが付いていた。他は綺麗なのに残念。ドライヤーは壊れていて使えなかった」

「Yes」