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"Overall stay was excellent!!! Staff was all helpful, but there is one that stood out, Mr. Das, thank you for you excellent service on the breakfast buffet, you make me feel and treated like a QUEEN!!! I love how that smile never fade from greeting guests and making them feel like home!!! I will be coming back!!! Thank you!!!"

"Had the most amazing stay here. Booked a mother daughter massage that was perfection. Hotel has unbeatable location. Everything about it is great. The only thing i wish I had asked for was a room higher up only because we could hear the occasional train passing by. Otherwise, great location, spacious rooms, wonderful spa, and yummy breakfast. "

"Very nice hotel in a great location."

"Great Location close to Namba station, clean room, professional and very helpful staff, 24 hour front desk support, bathrooms have great water pressure and water temperature control. TV screen has a home page with a lot of useful information. Spa and great view from the 40th floor pool deck. When I come back to Osaka I plan to stay here again. "

"This location was so convenient and close to everything. The staff are very helpful and friendly! Their additional perks were a huge bonus! Buffet, vending machines, coffee, laundry machines and luggage delivery. I would definitely stay here again when back in Osaka. Thank you for the wonderful service!"

"This hotel the rooms and the bathrooms were very spacious. Love the experience."

"The beds and pillows were a comfy, best sleeps we’ve had on our entire trip. Staff were super helpful and the location is fantastic!!"

"I stayed in a quad room. It was clean and there was ample space for 4. There were 2 wash basins and separate bath and toilet, so it was convenient. Room looks new and refurbished."

"Hotel is brand new and very conveniently located near Osaka Umeda station. While the room is typical Japanese business hotel, it had everything needed. The best part was the great communal bath on the 4th floor and the breakfast on the top floor. View was nice and even has a swimming pool, unfortunately too cold in November for a dip."