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"Great location, easy to get to everywhere with trains downstairs. It rained a few days while were we there but we had no problems because the trains were downstairs and we also travel through the underground walkways. Very convenient with tons of restaurants nearby and a supermarket downstairs that had everything. The room was very clean and the AC worked great. I look forward to staying here on my next trip to Osaka."

"The breakfast buffet was adequate and the cafe tickets were nice for an afternoon snack . Obviously, the best aspect of the hotel was location on Citywalk and next to Universal, even though it was a bit far fo\rom the city central"

"Everything went really well. The kiosk that they want you to check in at, you have to pay a tax and it didn’t take my debit card for some reason. You needed a card with a PIN. We tried 3 different people on our party, and none of our cards worked. So we were scrambling trying to find the tax money in yen. It wasn’t expensive, I just wasn’t prepared for it. I hadn’t gone to an ATM to get more yen."