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"The shuttle bus was super convenient. The breakfast was outstanding! "

"Very conveniently located. Link to train station. Very nice Japanese breakfast. Staff were very friendly and service oriented"

"Hi All, We have a wonderful stay and the vegetarian meals for the two days were sumptuous and interesting. Room was clean and the servers at the restaurant were extremely polite and helpful. However, it would be nice if shuttle service can be provided during winter from the train station. "

"Great hotel, super welcoming staff and a lot of snacks! The rooms were spacious and clean. But the sound proofing is poor. Every night heard of people talking very loud. The breakfast time was too short. My room does not have view "

"Beautiful hotel with nice onsen facilities. I loved the kotatsu in the room."

"Women side Roten Buro was broken or fixing and could not use them but it was not notified prior. I would not picked this resort had I known the Toten Buro was not available. "

"Very attentive staff. Lovely grounds. Close to shopping "

"Big rooms, amazing staff and beautiful surroundings. The Onsen was the best part. Would stay here again. "

"Room was clean, staff were lovey, price point is fantastic. There’s one thing that made this hotel stay completely awful, and this is speaking on behalf of a group of 4 with two rooms: The beds are completely f***ed. It’s like sleeping on a sheet of plastic supported by a metal frame. We were all waking up at all hours of the night because the beds were so awful. They caused us all a great deal of back and neck pain. We may as well have just slept on the floor. The fact that this issue was across two separate rooms and all four of us felt it leads me to believe that every bed in the hotel is like this. I beg of you, if you can swing an extra couple of bucks, book something a little nicer and get a hotel that won’t totally throw your back out. "