"This was a phenomenal hotel, conveniently located in shiodome. You can walk underground to get to both shiodome or Shinbashi stations, so you can get anywhere in any weather. The Ghibli clock is right upstairs - be sure to catch the show!
The hotel itself was beautiful. Clean rooms and facilities. We had lounge access so enjoyed breakfast from one of the top floors with a nice view. We could also return for snacks or cocktail hour until 8:00, which we used a lot because it was convenient.
The staff was so friendly and helpful. We already expected this in Japan, but they were on a different level supportive. They helped us navigate around, and were able to post some postcards for us.
Approved from Canada as one of our best experiences in a hotel."