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"Great staff"

"The hotel is very large, and right at a JR/subway station that's convenient for transportation. There are different places for breakfast within the complex - we ate at 3 different restaurants - all good. The Pivot was probably the nicest. "

"Lovely room. Easy chrck in and out. Great location within walking distance to many Shinjuku locations."

"The room was clean, but smaller based on western standards, but had lounge area to hang out on 2nd floor and main floor...but they provied bottles of water and fresh towels daily. Loved the vibe at the hotel...music, had DJ on certain nights, Amazing Bakery, Coffee bar, and Tappas Lounge was excellent...locals visited who did not stay at the hotel. Little further from main area of Shinjuku and train stations...so depends on your preference. "

"Thank you so much for making our stay so enjoyable. Happy to return to the hotel when next we’re visiting Japan "

"Convenient, clean and super helpful staff. "

"Clean room, excellent area"

"Great stay experience!"

"Very helpful staff from check in to check out No issues found with room during stay Very convenient being attached the the airport limousine bus service from and to Haneda airport. Many convenience stores located in and around the hotel Luggage check in service is very helpful especially if you have a delayed flight. Check out was 11 am but we were able to keep our luggage with them till we had to go to the airport at 6pm+"