The hotel was fine for the area and OK for my one night BUT they shuttle to the airport started way too late, that to me was unheard of and if you wanted it earlier you had to pay a high price.
William
2019 年 12 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 6 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 6 月に 13 泊滞在
6/10 (普通)
Vincent、Sarawak
2018 年 8 月 21 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Nice hotel
The stay at the hotel was great, and the staffs were friendly and helpfull. The only downside was, booked 3 non smoking rooms (twin beds) months in advance, but was told only 1 twin rooms was available at check in. finally managed to get a twin room at the smoking level, which was less then ideal..
Vincent
2018 年 8 月に 1 泊滞在
6/10 (普通)
mag、tours
2018 年 7 月 31 日
bon emplacement
Proche aéroport commerces restaurants
État propre
mag
2018 年 7 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2018 年 6 月 15 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
宿泊されたお客様
2018 年 6 月に 1 泊滞在
8/10 (良い)
Kristen
2018 年 6 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
First trip to Tarakan
Clean and comfortable rooms.
Kristen
2018 年 6 月に 1 泊滞在
4/10 (不満)
Suzanne
2018 年 6 月 6 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disappointed
We had been looking forward to our stay and upon arrival wanting a cold beer and glass of wine only to be told no alcohol due to Ramadan. We are teachers in Malaysia and teach mostly Muslim pupils so aware of Ramadan. We purposely booked a European brand hotel to enjoy the services and on the website it shows a bar menu as well as spa services. So firstly to find outno alcohol and then that there would be no spa services either was disappointing as nothing stated this on the website or in emails.