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Mustika Yogyakarta Resort & Spa

5.0 star property
Family-friendly hotel with 3 outdoor pools and 10 hot tubs

Choose dates to view prices

Photo gallery for Mustika Yogyakarta Resort & Spa

Exterior
Balcony
Buffet
Wine bar, pool views, open daily
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Kitchen
  • Bar
  • Pool
  • Spa
The current price is ￥10,699
￥13,374 total
includes taxes & fees
Sep 18 - Sep 19

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony, Garden View

Grand Room, 1 King Bed, Balcony, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds, Balcony, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 2 Twin Beds, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Room, 2 Bedrooms, Balcony, Mountain View

Presidential Room, 2 Bedrooms, Balcony, Mountain View | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Room, 2 Bedrooms, Balcony, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 148 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Balcony, Lagoon View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Balcony, Lagoon View

Highlights

Balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Balcony, Pool View

Junior Room, 1 King Bed, Balcony, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Junior Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, Mountain View

Executive Room, 1 King Bed, Balcony, Mountain View | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 126 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Balcony, Garden View

Deluxe Twin Room, 2 Twin Beds, Balcony, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 4 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Balcony, Lagoon View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Twin Beds, Balcony, Lagoon View

Highlights

Balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Balcony, Lagoon View

1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed, Balcony, Lagoon View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 84 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room, 2 Bedrooms, Balcony, Mountain View

Royal Room, 2 Bedrooms, Balcony, Mountain View | 1 bedroom, premium bedding, minibar, in-room safe

Royal Room, 2 Bedrooms, Balcony, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 240 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Royal Suite

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

  • Sleeps 4

View all photos for King Room with Lagoon Access

1 bedroom, premium bedding, minibar, in-room safe

King Room with Lagoon Access

  • Sleeps 2

View all photos for Twin Room with Lagoon Access

1 bedroom, premium bedding, minibar, in-room safe

Twin Room with Lagoon Access

  • Sleeps 2

View all photos for Deluxe King Room with Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room with Balcony

  • Sleeps 2

View all photos for Presidential Suite

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

  • Sleeps 4

View all photos for Grand Deluxe King Room with Balcony

1 bedroom, premium bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

  • Sleeps 2

View all photos for Deluxe Twin Room with Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

  • Sleeps 2

View all photos for Grand Deluxe Twin Room With Balcony

1 bedroom, premium bedding, minibar, in-room safe

Grand Deluxe Twin Room With Balcony

  • Sleeps 2

View all photos for Lagoon Suite

1 bedroom, premium bedding, minibar, in-room safe

Lagoon Suite

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • Sleeps 2
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About the neighborhood

Located in Depok, Mustika Yogyakarta Resort & Spa is in the historical district and near the airport. Malioboro Street and Prambanan Temple are notable landmarks, and travelers looking to shop may want to visit Plaza Ambarrukmo and Malioboro Mall. Traveling with kids? Make time for Gembira Loka Zoo, or check out an event or a game at Maguwoharjo Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours, hiking/biking trails, and mountain biking in the area.
Visit our Depok travel guideOpens in a new window
Map
55282, Yogyakarta, Depok, Jl Laksda Adisucipto KM 8.7

What's nearby

  • Plaza Ambarrukmo - 4 min drive - 3.8 km
  • Gembira Loka Zoo - 6 min drive - 5.9 km
  • Malioboro Street - 8 min drive - 8.6 km
  • Malioboro Mall - 10 min drive - 9.6 km
  • Prambanan Temple - 11 min drive - 10.3 km

Getting around

  • Brambanan Station - 20 min drive
  • Yogyakarta (JOG-Adisucipto Intl.) - 9 min drive

Restaurants

  • ‪Club Lounge Sheraton Mustika - ‬1 min walk
  • ‪Suko Wine Lounge - ‬1 min walk
  • ‪Bakpia djaVa - ‬10 min walk
  • ‪Gudeg GO Krecek Mercon - ‬8 min walk
  • ‪Burjo G-24 - ‬10 min walk

About this property

Mustika Yogyakarta Resort & Spa

Family-friendly hotel near Plaza Ambarrukmo
Located close to Adisucipto Golf Course and Maguwoharjo Stadium, Mustika Yogyakarta Resort & Spa provides a swim-up bar, a poolside bar, and a terrace. Active travelers can enjoy amenities like bicycling and ecotours at this hotel. Indulge in a body scrub, a body wrap, and a massage at Taman Sari Royal Heritage Spa, the onsite spa. The on-site local and international cuisine bistro, Androwino Bistro, offers breakfast, lunch, dinner, light fare, and pool views. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • 3 outdoor pools and an indoor pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and 2 outdoor tennis courts
  • A roundtrip airport shuttle (surcharge), concierge services, and ATM/banking services
  • Guest reviews give good marks for the overall condition
Room features
All 246 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More amenities include:
  • Recycling and LED light bulbs
  • Rainfall showers, hair dryers, and shampoo
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: IDR 178,000 for adults and IDR 89,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Androwino Bistro
  • Ganesha Ek Sanskriti
  • Pool SIde Bar
  • Suko Wine Lounge
  • Tasty Box Patisserie

Things to do

  • 10 hot tubs
  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • In-room kitchenette
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (32 inch wide door)
  • Grab bar in bathtub
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 600000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 178000 for adults and IDR 89000 for children
  • Airport shuttle fee: IDR 200000 per person (one-way)
  • Airport shuttle fee per child: IDR 200000 (one-way), (from 10 to 12 years old)
  • Rollaway bed fee: IDR 600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides scheduled shuttle service to Malioboro (shopping and dining area) .

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 5 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Resort Yogyakarta
Yogyakarta Resort
Mustika Yogyakarta Resort Spa
Mustika Yogyakarta & Spa Depok
Mustika Yogyakarta Resort & Spa Hotel
Mustika Yogyakarta Resort & Spa Depok
Sheraton Mustika Yogyakarta Resort Spa
Mustika Yogyakarta Resort & Spa Hotel Depok

Frequently asked questions

Does Mustika Yogyakarta Resort & Spa have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool. Pool access is from 6:00 AM–6:00 PM.

How much does it cost to stay at Mustika Yogyakarta Resort & Spa?

As of Aug 18, 2025, prices found for a 1-night stay for 2 adults at Mustika Yogyakarta Resort & Spa on Sep 18, 2025 start from ￥10,699, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mustika Yogyakarta Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mustika Yogyakarta Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Mustika Yogyakarta Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mustika Yogyakarta Resort & Spa?

Check-out is at noon.

Does Mustika Yogyakarta Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per person applies.

Where is Mustika Yogyakarta Resort & Spa located?

This family-friendly Depok hotel is located near the airport, within 3 mi (5 km) of Plaza Ambarrukmo and Adisucipto Golf Course. Gembira Loka Zoo and Malioboro Street are also within 6 mi (10 km).

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Mustika Yogyakarta Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 104 out of 280 reviews
Rating 8 - Good. 113 out of 280 reviews
Rating 6 - Okay. 44 out of 280 reviews
Rating 4 - Poor. 13 out of 280 reviews
Rating 2 - Terrible. 6 out of 280 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Great Stay

Clean, nice rooms, good staff, nice hospitality.
Stayed 1 night in Sep 2024

10/10 Excellent

Dionisius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay in Yogyakarta

Amazing hotel. Very helpful staffs. Great rooms.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Dewi

Liked: Amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2024

10/10 Excellent

Ratih Indri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior and exterior of the building represent Yogyakarta itself. Hospitality, politeness and helpful staff, and I love the breakfast with plenty of options from local culinary to western food.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel. Super friendly and helpful staff. Clean and modern. Beautiful pool area. Restaurants offered lots of options. All of them great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shailendra Kumar Sinha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is nice property to relax.
Stayed 3 nights in Jul 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my family and had a great time at the hotel. The only downside is the pool time is only until 6pm and there’s no ramp to the pool.
Stayed 1 night in May 2024

10/10 Excellent

ardila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied. We’ll come back!
Stayed 3 nights in Nov 2024

8/10 Good

Francisco J

Liked: Staff & service, room comfort
Very good stay but
Stayed 4 nights in Aug 2022

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
A grand old beauty of a hotel in lush, peaceful setting with a fabulous pool. We didn’t like our room due to a smell of sewage but the staff promptly changed us to a lovely, quiet room with a terrace & great view. Once in our new room everything was fabulous. The staff were especially helpful, kind & happy. I would definitely stay again.
Stayed 3 nights in Jul 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful view from room, staffs are friendly and helpful. The breakfast is not really bad. Maybe 3.5 out of 5 stars. Nice room and clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will love it

What can I say? This was the best resort I have ever stayed at. The food……exceptional. Restaurant manager Bagus Hart Wibowo and his staff…….the best
Stayed 5 nights in Jun 2023

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable stay

Overall, our experience with Sheraton Yogyakarta exceeded our expectations! It was very impressive and left a lasting impression. Thank you for the room upgrade, thank you for the hospitality, thank you for the service, and thank you for making us and our guests feel comfortable during our stay at our "new home" at Sheraton Yogyakarta! Greetings from Sydney.
Stayed 3 nights in Jun 2024

10/10 Excellent

John, Hong Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, good service, beautiful pool and view of Merapi mountain. Great breakfast. Short trip to shops. Airport Shuttle. Etc!
Stayed 2 nights in Jul 2022

10/10 Excellent

Erna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, our experience with Sheraton Yogyakarta exceeded our expectations! It was very impressive and left a lasting impression. Thank you (Ms. Purwanti) for the rooms upgrade, thank you for the hospitality, thank you for the service, and thank you for making us and our Ozzy guests feel comfortable during our stay at our "new home" at Sheraton Yogyakarta! Greetings from Sydney.
Stayed 2 nights in Jun 2024

6/10 Okay

Allan

Liked: Staff & service
This property is in need of a renovation. It was convenient in the past as it was close to the old airport, but with the new airport now 1 1/2 hours away, there is no real reason to stay here as It’s 30 minutes by taxi to Malioboro. It does however have an amazing pool and good for the family…
Stayed 3 nights in May 2024

8/10 Good

Mr David

Liked: Staff & service
The hotel is looking tired in parts. Rooms need a refurb. Service was good though.
Stayed 4 nights in Oct 2022

8/10 Good

Heinken

Liked: Staff & service, property conditions & facilities, room comfort

Family stay for 3 night

Stay with whole family of 14 people. Check in process was easy and recieve all what we requested. Breakfast was grate and tasty. staff was very helpful. Kids enjoyed the pool. Pool was big and castle type Slight draw back was the aged building. Maintenance team do their best but doors and windows are old.
Stayed 3 nights in Apr 2023

10/10 Excellent

nikita rani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, stayed in the room with the attached pool but only issue was door was not completely able to close and small lizard creeped in. Everything else was good
Stayed 3 nights in Mar 2023

6/10 Okay

Allan

Liked: Staff & service
Construction going on inside, so noise is an issue. Bathrooms need to be renovated. Location was great when the old airport was nearby, but the new airport is 90 minutes drive away without traffic, so no real reason to stay here aside from the awesome swimming pool which is the highlight of the property, so good for families.
Stayed 1 night in May 2024

4/10 Poor

EUN SU

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
There was a smell toilet in the room and tab is not working properly.
Stayed 1 night in Nov 2024

4/10 Poor

KAZUYASU

Disliked: Staff & service, property conditions & facilities
Food for dinner was incredibly poor and really bad. Will recommend never try Club reservation. The worst Sheraton in the world.
Stayed 3 nights in Aug 2024

8/10 Good

RODERICK

Liked: Staff & service, amenities, property conditions & facilities
It is a unique and spacious facility with a very nice pool and relaxing but beautiful atmosphere. The staff are very helpful and friendly. The buffet breakfast was great. Their promotions posted on the walls were not updated though. And they did not clean one of our rooms. Also, there was a blood stain on one of our sheets. Otherwise we enjoyed our stay.

6/10 Okay

Hiroshi

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When I tried to take a bath, the water was yellow. I moved to another hotel in 2 days.
Stayed 2 nights in Oct 2022