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"Probably the best hotel in Europe"

"We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast."

"Centrally located with easy access to bars, restaurants, public transportation and close to the water. "

"The rooms were comfortable and mine connected to a lovely terrace. However it was unusually warm during my stay and I felt uncomfortable sleeping with my terrace door open, I closed it and was quite hot in my room. I was able to street park easily and the hostel is very well located for walking around town and to the lakefront."

"Very nice hotel. Staff excellent."

"Nice two days business visit at Östersund, hotel is in good spot right in the hard of the town, depite to that it was easy to find free over night place for big van I was travelling."

"Wonderful hotel. Only stayed to sleep after late ferry. Parking nearby but hard to find. Nowhere to stop outside hotel."

"Roger, this man is a lifesaver! We arrived at this hotel tired from several days of skiing. We were pleased to see a free spa with jacuzzis and a sauna. It has a beautiful interior and smells/looks so clean. There were also snacks and drinks to purchase up front. We had to be at the airport at 4:30 a.m. the next morning but didn’t rent a car. The taxis were also all refusing to drive us. But Roger, the front desk manager at the time, so kindly offered to drive us and all of our luggage to the airport. We were so grateful and relieved. I’m not sure what we are would’ve done without him!!!! We wished we could’ve stayed longer in this beautiful place. Cannot recommend it enough! "

"In the information is spa, suna, pool, access to computer in lobby , …. But it’s all out of service! Also they don’t have good cleaning service."