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Hotel Emma

3.0 star property
Hotel Emma serves a hearty breakfast buffet to start the day right, offers bike rentals for local exploration, and provides a peaceful terrace for relaxation

Choose dates to view prices

Travelers love Hotel Emma's warm hospitality, starting with a delicious breakfast buffet. Enjoy free WiFi in all rooms, complimentary bike rentals for exploring, and a tranquil terrace perfect for unwinding after a day of adventure.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
The current price is ￥16,029
￥17,952 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Single Room

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Double Room

9.0 out of 10
Wonderful
(54 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Desk, soundproofing, cribs/infant beds, rollaway beds

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 20 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed
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About the neighborhood

Östersund is home to Hotel Emma. Stadsmuseum and Jamtli are cultural highlights, and travelers looking to shop may want to visit Kärnan Östersund and Mittpunkten Mall. Looking to enjoy an event or a game while in town? See what's happening at Ostersund Ski Stadium or Jämtkraft Arena. Looking to get your feet wet? Windsurfing and fishing adventures can be found near the property. Visit our Östersund travel guide
Map
83131, Jämtland, Östersund, Prästg. 31

What's nearby

  • "City Hall in Ostersund at winter evening, Sweden"
    Ostersund Town Hall
    4 min walk - 0.4 km
  • Östersund Centrum
    3 min walk - 0.3 km
  • Badhusparken
    4 min walk - 0.4 km
  • Mid Sweden University
    5 min walk - 0.5 km
  • Jamtli
    17 min walk - 1.5 km

Getting around

  • Östersund Västra Station
    4 min walk
  • Ostersund (OSD-Are)
    24 min drive

Restaurants

  • Wedemarks Konditori
    1 min walk
  • Bistro Žižkov
    1 min walk
  • Bastard Burgers
    1 min walk
  • Espresso House
    1 min walk
  • Sir Winston Restaurant & Bar
    2 min walk

About this property

Hotel Emma

Property highlights
You can look forward to a free breakfast buffet, a terrace, and laundry facilities at Hotel Emma. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Bike rentals, access to a nearby health club, and smoke-free premises
  • A front-desk safe, coffee/tea in the lobby, and concierge services
  • An elevator, luggage storage, and newspapers in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Emma feature comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and hair dryers
  • Refrigerators, electric kettles, and heating

Similar properties

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Hotell Östersund
Östersund
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
8.6 out of 10, Excellent, 1,300 reviews
The price is ￥12,145
￥13,602 total
includes taxes & fees
May 24 - May 25
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of SEK 135 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for SEK 375.0 per day

Cribs (infant beds) are available for SEK 75.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: SEK 135 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 75.0 per night
  • Rollaway bed fee: SEK 375.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-115.256.336

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Frequently asked questions

Is Hotel Emma pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of SEK 135 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Emma?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Emma on May 31, 2026 start from ￥16,029, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Emma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Emma?

Check-out is at noon.

Where is Hotel Emma located?

Situated in Östersund, this hotel is steps from Stadsmuseum, Kärnan Östersund, and Östersund Centrum. Ostersund Town Hall and Mittpunkten Mall are also within 5 minutes. Östersund Västra Station is only a 4-minute walk and Östersund Central Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Emma Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 486 out of 810 reviews
Rating 8 - Good. 257 out of 810 reviews
Rating 6 - Okay. 51 out of 810 reviews
Rating 4 - Poor. 14 out of 810 reviews
Rating 2 - Terrible. 2 out of 810 reviews

Reviews

Verified

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Glynis

Dry nice hotel , friendly helpful staff . Excellent breakfast
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Frendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Ok, but not more. Need som renovation. Small breakfast room. Friendly atmosphere.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family accommodations!
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the perfect hotel with all the nice touches to make it a very nice place to be.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, room comfort
Sentralt koselig hotell. Litt gammelt, men sjarmerende.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Carl-Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt OK
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Loisann

Liked: Cleanliness, staff & service, property conditions & facilities
Would like elevator service to street level and electrical outlet in bathroom
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, amenities
Trevligt rum med bra sängar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities
Mysigt hotell, rent och snyggt och trevlig personal.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge, sköna sängar
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, amenities
Jättebra!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nära och bra
Stayed 1 night in Nov 2025
Verified

8/10 Good

Turid

Liked: Cleanliness, staff & service
Greit å sentralt hotell. Minus at frokost ikke lenger serveres på hotellet.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Egil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeg vill dele noen tanker om oppholdet vårt på Hotell Emma. Selv om hotellet i seg selv har mye sjarm, historie og en trivelig atmosfære, som vi satte stor pris på, opplevde vi dessverre en litt skuffende start på dagen. Vi endte opp med å ta frokosten på en nærliggende kafé, som viste seg å være trang og hadde et begrenset utvalg. I tillegg var oppfølgingen fra betjeningen ikke helt på topp. Dette stod i sterk kontrast til de positive anmeldelsene vi hadde lest om en herlig frokostbuffé, som faktisk var en av hovedgrunnene til at vi valgte dette hotellet. Til tross for frokostopplevelsen, vil jeg likevel anbefale Hotell Emma for de som setter pris på sjarmerende atmosfære og historie. Alt i alt var det en blandet opplevelse, men det er jo gjerne slik det er med hoteller.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ellinor

Liked: Cleanliness, staff & service, amenities
Venninnetur til Østersund. Ble møtt av en sprudlende dame i resepsjonen. Fikk tildelt rom og mange tips på byferien vår.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

PeterB.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt OK, men något besvärlig ingångstrappa (och ingen hiss mot gatan).
Stayed 2 nights in Nov 2025