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"Great location"

"Enjoyed the buffet breakfast "

"Beautiful hotel and well maintained for how busy it was. The room was incredible with unobstructed views of mt Fuji. I bit far from town but a free shuttle bus provided transportation to nearby shopping and restaurants. The FujiQ was right next store so if you go to the park it’s very convenient."

"Staff was friendly and the check-in process was seamless."

"Very relaxing "

"Check-in was quick and efficient. We had 4 rooms for a group of 10. The wine lounge (included as our package) was a great way to hang around with variety of wines, snacks, ice cream, etc. We missed the tea house as we were there at 4p and spent time to settle and picked our yukata before closing at 6pm. Dinner was good even though we didn’t have the wagyu package. Buffet breakfast has a lot of variety. The bed or futons were comfortable. In a nutshell the the place very nice, just too pricy. Would be nice if we can stay for another night to enjoy everything there."

"Lovely place. Exquisitely comfortable"

"Beautiful place and really nice food."

"Hotel was clean and the staff were all very polite and helpful. The beds were a little uncomfortable, the AC didn’t work well and the room was hot but we were able to open the windows which was nice. Overall, the hotel was dated and guest rooms could use a renovation "