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"Very clean, very good. Breakfast is excellent. "

"This is an excellent place to stay in Nagano. It’s a short walk from Nagano Station and a short train or bus ride away to most places you’ll want to see. The staff is extremely helpful and friendly, the hotel is quiet, and there are laundry facilities and onsen onsite. Highly recommend!"

"Located about a 5 minute walk from Nagano station. Quick check in. Good size room, comfortable and clean. Purchased breakfast buffet and it was very good with lots of variety. Surrounding area is good with lots of shopping. "

"Staff all very friendly, tourist/English friendly, tasty breakfast options (Japanese or Western), 4 nice spas, clean all around, Kusatsu great city to visit, would stay again!"

"Nice convenient areas but the cottages a little too old, need upgrade"

"Very close to Nagano station, nice size room. Very clean and staff very helpful. "

"Clean, attentive staff, overall experience. Loved the private onsen!"

"Everything was great "

"Very clean. Very comfortable. The sky deck is probably the best amenity. Especially for breakfast time, you are able to zone out and focus on yourself and breakfast time in general. Breakfast times are appointed so not too many guest arrive at the same time which is a plus. Extra toothbrushes w/ toothpaste provided, comb, shower cap, razor etc. Did not have to worry too much about the distance to the nearest tourist attraction/location. Very walkable, but if you get tired, bus stops are at almost every 2 blocks or so. "