「This is a brand new hotel and thus has some technical issues (primarily air conditioning) that have yet to be ironed out. Despite the staff being as helpful as they possibly could be in facilitating a comfortable stay for us, we decided to relocate to another hotel. We were provided a full refund for our stay. This looks to be an issue with Novotel deciding to open the hotel prematurely and we have provided this feedback Novotel directly.」
「This is a brand new hotel and thus has some technical issues (primarily air conditioning) that have yet to be ironed out. Despite the staff being as helpful as they possibly could be in facilitating a comfortable stay for us, we decided to relocate to another hotel. We were provided a full refund for our stay. This looks to be an issue with Novotel deciding to open the hotel prematurely and we have provided this feedback Novotel directly.」
Nicholas