The Star Grand Hotel and Residences Sydney

Photo gallery for The Star Grand Hotel and Residences Sydney

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Pool
Pool
Pool
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Overview of The Star Grand Hotel and Residences Sydney

The Star Grand Hotel and Residences Sydney

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Business services
  • Parking available
  • Laundry
Map
2009, NSW, Pyrmont, 80 Pyrmont Street

Explore the area

  • Popular LocationStar Casino1 min walk
  • Popular LocationInternational Convention Centre Sydney14 min walk
  • Popular LocationSEA LIFE Sydney Aquarium15 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)28 min drive

Choose dates to view prices

About this area

Sydney

The Star Grand Hotel and Residences Sydney is located in Darling Harbour, a neighborhood in Sydney, and is in the entertainment district and on the waterfront. Travelers eager for a bit of culture can stop by Sydney Opera House, while those wishing to experience the area's natural beauty can explore Bondi Beach and Manly Beach. Looking to enjoy an event or a game while in town? See what's going on at Sydney Cricket Ground, or consider a night out at Hordern Pavilion.

What's nearby

  • Star Casino - 1 min walk
  • Australian National Maritime Museum - 7 min walk
  • International Convention Centre Sydney - 14 min walk
  • SEA LIFE Sydney Aquarium - 15 min walk
  • King Street Wharf - 17 min walk

Getting around

  • Star City Light Rail Station - 2 min walk
  • Exhibition Centre Station - 14 min walk
  • Sydney Airport (SYD) - 30 min drive

About this property

The Star Grand Hotel and Residences Sydney

5-star luxury hotel near Circular Quay
A casino, a nightclub, and a grocery/convenience store are just a few of the amenities provided at The Star Grand Hotel and Residences Sydney. Hit the jackpot at this hotel with amenities such as 1500 slot machines, 312 casino gaming tables, and 3 casino VIP rooms. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with shopping on site and dry cleaning/laundry services.
Other perks include:
  • Self parking (surcharge), concierge services, and free newspapers
  • Express check-out, tour/ticket assistance, and a 24-hour front desk
  • ATM/banking services, an elevator, and a gift shop
  • Guest reviews give top marks for the overall value, helpful staff, and first-rate property condition
Room features
All guestrooms at The Star Grand Hotel and Residences Sydney have thoughtful touches such as 24-hour room service and premium bedding, as well as amenities like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Tempur-Pedic beds, down comforters, and free cribs/infant beds
  • Showers, free toiletries, and hair dryers
  • TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 24-hour room service

Things to do

  • Full-service spa
  • Nightclub
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 312 casino gaming tables
  • 1500 casino slot machines
  • 3 casino VIP rooms
  • Casino (39558 square feet of space)
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Cash is not accepted at this property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Sauna
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney
The Star Residences Sydney
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel and Residences Sydney Hotel Pyrmont

Frequently asked questions

Is The Star Grand Hotel and Residences Sydney pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Star Grand Hotel and Residences Sydney?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at The Star Grand Hotel and Residences Sydney on Aug 21, 2022 start from ¥26,075, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Star Grand Hotel and Residences Sydney?

Self parking is available for AUD 40 per night.

What time is check-in at The Star Grand Hotel and Residences Sydney?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Star Grand Hotel and Residences Sydney?

Check-out is at 11 AM.

Where is The Star Grand Hotel and Residences Sydney located?

Located in Darling Harbour, this luxury hotel is within 2 mi (3 km) of Star Casino, Circular Quay, and Sydney Town Hall. Sydney Opera House and Sydney Harbour Bridge are also within 3 mi (5 km). Star City Light Rail Station and John Street Square Light Rail Station are within a 5-minute walk.

Can I cancel my reservation for free at The Star Grand Hotel and Residences Sydney and receive a full refund?

Yes, The Star Grand Hotel and Residences Sydney offers free cancellation on select room rates, because flexibility matters! Please refer to The Star Grand Hotel and Residences Sydney cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 709 out of 1002 reviews
5 - Excellent 71%
Rating 4 - Good. 175 out of 1002 reviews
4 - Good 17%
Rating 3 - Okay. 62 out of 1002 reviews
3 - Okay 6%
Rating 2 - Poor. 31 out of 1002 reviews
2 - Poor 3%
Rating 1 - Terrible. 25 out of 1002 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2022

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is great. The cleaning of the room could have been better as the carpet didn’t appear to have been vacuumed and the bathroom not mopped to the edges of the hallway/bathroom. The towels are also quite old and “scratchy”. I would expect nice white fluffy towels for a 5 star hotel. The rooms are huge with lots of space and the beds are so comfy.
Stayed 4 nights in Aug 2022

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 3 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and I was upgraded to a much nicer room for my birthday celebration.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities
Well priced Friendly staff Easy to get too
Stayed 3 nights in Jul 2022