Find Hotel with a Concierge in Suita

The room was clean and looked modern, the hotel was right next to the subway station, and the staff were EXTREMELY friendly.

Beautiful hotel. Very clean and the staff is excellent!

Train station was 5minutes walk from the hotel. Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept. The staff was very nice and helpful as well. They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!

Everything at this hotel was spectacular! I can’t rave about every aspect of this hotel enough. The staff was very gracious. The king room was spacious and beautiful. And the views!! Amazing views of the city from our room, the reception area and the fantastic roof top bar. Plus, it’s in the heart of a high end shopping area on one side and a 10/15 block street mall on the other.

We really liked the suite for our family of three. It was super clean and very spacious, especially for a Japanese hotel room.

Our stay in Hotel Nikko is superb. The location has easy access to subway, airport limo pick-up, department stores, shops and restaurants.

Great location for Osaka. Many things are walkable and those that aren’t the train station is just a few minutes away. The hotel is great and rooms are good sized. The breakfast buffet is decent

The hotel is brand new and done to a very high standard. Staff are friendly and efficient. They perform their duties with minimal fuss and maximum effort. We loved the spa facilities and the breakfast buffet. Some reviews said there was a long line for the coffee machine - this wasn’t our experience. Particularly as there were two machines available for guests. The executive lounge was very relaxing and offered excellent value for money. All in all this was a near perfect stay. Kudos!

Location, The Design is truly lovely! Every amenity is perfection. We are architects and the collection of books in the Library/ Lobby was exceptional. If you value attention to detail as we do this will be the place for you!

♡♡♡

Next to train station. Convenience stores around hotel. Clean and spacious rooms. Will recommend!

Great ambiance. Osaka Station shuttle is a huge plus. Staff is above and beyond. Breakfast is delicious. Recommend.

Greatly enjoyed my time in Osaka thanks to the Mitsui Garden hotel. The shuttle service from Osaka Station makes it very convenient and staff were very friendly. Communicating in English with staff was not a problem. They also have self check in and check out kiosk you can access.

The hotel has a lovely modern feel. Beds are comfortable. The rooms and bathrooms are very small but manageable. On-site laundry is convenient, but the dryers take forever to dry clothes, about 3 hours per load. Train station nearby and many affordable restaurants are nearby.

Great location, amazing views from the hotel, the rooms are decently sized, there is however a bit of musty smell of old smoke.. but still a great option in an unbeatable location

Fantastic Stay – Comfortable, Convenient, and Exceptional Service I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience. The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and...

Loved the sweeping view from our room on the 46th floor. Have never stayed at a hotel with the quickest available elevators! The staff were very quick to provide service. The access to shopping is amazing and had to purchase another suitcase. The hotel was so convenient to return to the room to drop off packages and start all over again. Access to the subway was more than convenient as well as the access to three floors of dining options. There is even a museum on one of the lower floors.

Beautiful hotel

Great place and great service. Check in can take a while when there is a line. They need a better way to do that. Otherwise, very happy with the location and the hotel is modern and the rooms are convenient. You can hear the train if you get a lower level room so I recommend a higher floor if that bothers you.