Suita Vacations from ￥23,768

I booked this trip around six months ago, and at the time I was told that the accommodation would have a staffed reception. Unfortunately, by the time I arrived, this had changed. I stayed for seven days and six nights, and during that time we weren’t given enough bath towels. This meant we had to wash the used ones ourselves, but there wasn’t really enough laundry detergent provided for us to do so properly. When I made the booking, I was also assured that luggage storage would be available after check-out. Sadly, because the place has now moved to a completely contactless system, this service was no longer offered. In the end, we had to pay for external luggage storage instead. If you’re planning to cook during your stay, it’s worth checking in advance whether the kitchen has the basics you need. You may need to ask specifically about things like knives, spatulas, and ladles, as these weren’t fully provided.

We first stayed here 10 years ago. Hotel has deteriorated since then. Our room was not cleaned well and often dusty, wwhich affected my asthmatic condition. I coughed endlessly whenevr I entered the room. The only advantage was that the hotel is connected to the huge underground walkway that took us to the main Namba train lines as well as to Dotonburi. But I think there are other hotels connected too. Just have to find them.

Great onsen offering

Good front desk service

Had a lovely stay. Staff was very helpful and hotel very clean.