セントエステヴァム島 のリゾート

「従業員の反応が遅く、一流ホテルを標榜する割には教育が全くなっていない。 空港送迎以外はすべて有料であり、パナジやオールドゴアへはかなりの距離があることもあり（20から28キロ）、交通費が馬鹿にならない。レストランも驚くほど単価が高く、東京のレストランとほぼ同じかそれ以上の水準である。 部屋はきちんと清掃されていはいるが、全体的に古く、ソファのアームは石であり、部屋が薄暗かったことからソファに横たわった際に思いっきり後頭部を石造りのアームにぶつけてしまい、数日間腫れが引かなかった。石を素材にした家具は清掃は容易であろうが、顧客の安全や快適さを全く考えていない。 このホテルに宿泊する位ならば、近隣の中級ホテルか、隣のTaj グループ系列のホテルへ宿泊することを勧める。」

「Luxury Room with our Private Pool was too good, Restaurant team really needs to work hard on food quality and items they are serving as this was the only missing link during the entire stay.」

「Excellent resort surrounded by pristine gardens with unbeatable access to beach via a private 5 min walk. Onsite pool and restaurant are of great quality too. Rooms high quality with sufficient well maintained inside and outside spaces. Outstanding breakfast including Indian and continental options. Reception staff also helpfully organised day trips with minimal upfront planning. Overall outstanding value for money. Thank you Santana resort staff for catering to the diverse needs of our family...

「Not worth at all.」

「スリッパ、歯ブラシ、カミソリがなかった。スタッフの対応は良い。 部屋は古いけど綺麗に掃除されていた。 冷蔵庫は冷えない」

「The staff were more than helpful, the pool area was ok, the breakfast was the same everyday and at best average. The rooms were terrible, old with many defects, we had to move rooms, but the supposed upgrade was poor. This hotel is most definitely not 4 star, possibly 2 star or 3 at a push, but that would be for the helpful staff. When rating hotels on a UK website, please rate according to UK ratings, if you need someone to travel and review your Hotels then I offer my services, you have got...

「The rooms were not that clean. It is an old property but the time I visited it was okay for within that price range. 」