「Das Personal war freundlich, das Zimmer sauber und mit Klimaanlage, das Frühstück war reichhaltig und das Hotel selbst ist stylisch und modern eingerichtet. Wir kommen auf jeden Fall wieder. 」
「All hotel staff are very kind and helped us a lot when i got some troubles of my mobile phone.
Hotel location is also good to go around Cologne city.」
「Receptionists learn hospitality. When I need note book, I asked them if there are selling note. Their answer is just no, and I asked them if there is a kiosk nearby. But actually I found one 2 minutes from there.
If to say just no is, what is their job? Please try to help your clients.
Wifi is too week, and I can’t use it from my room at all.」