「I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...
「The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it.」
「his is an amazing small boutique hotel in the heart of new kingston with superior guest service at every encounter.
Rooms are well appointed with comfortable beds and very clean. My little one & I enjoy the beautiful pool area with the large lounger day beds. The decor with reggae inspired artwork throughout the hotel is something to talk about. Food is amazing with the most attentive servers...Cecile, Garnett, Tanisha, Kadian namely. Moya & Camille at front desk are great.
I did miss the warm...
「Here we go. As soon as I enterrd the the gate, Mr Carlos, the security officer greeted me like a bro, Ms Mermaid arranged my staycation and fixed some problems of my online reservation.
Ms G. works hard to keep everything nice and clean. She even walked me to the JUTC center just in case I get lost.
Good location, with beautiful pool in the yard.
The service and friendship you enjoy definitely worth more than the dollars you pay.
I like make this property my second home! 4 adorable shaggy...
「Anyway, all the staff were kind. The hospitality is wonderful. The place was not very convenient. The surrounding area was an up-down slope. It's safe as long as you can take a taxi. It seems that the room was an expansion building. I was worried about the noise. I can hear the sound of the next room. This is not good.」