Reception was good. Staff was not great at bar and restaurant. Breakfast was a nightmare no one told us there was two different meals, there was a buffet line with eggs and everything I wanted but that was for the Canadian military that was there and I would have to pay extra for that which I would have but they made us go sit down and eventually brought us a Jamaica breakfast. It had good flavor and was nice trying something new but not what I would like to have for breakfast….hotel wasn’t bad. definitely did not get the room I reserved. Went for a morning walk around town also terrible, trash everywhere burnt cars. There was a restaurant down the street and they had fast great food so there was that at least. Never even made the boat tour left early due to these other issues.
Also if going to Jamaica make sure you have filled out your c5 for customs that was annoying being stuck in a hallway trying to download an app and fill that crap out for a half hour also everyone has to do it.
Justin
2024 年 4 月に 7 泊滞在
8/10 (良い)
George
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spacious and comfortable and cozy and courtesy
George
2024 年 4 月に 1 泊滞在
8/10 (良い)
James
2024 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have to begin this review as in saying this is a Jamaican resort property. This is not a sandals resort or anything like that. I love staying here. I love the people that run it and I love the location in relation to the airport if you’re looking for a perfect place, this is not it but this is a really good place
James
2024 年 4 月に 3 泊滞在
2/10 (非常に不満)
Alton
出張
2024 年 4 月 15 日
気になった点 : スタッフとサービス、設備とサービス
Poor customer service
Alton
2024 年 4 月に 2 泊滞在
6/10 (普通)
Kemeshia
2024 年 4 月 4 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Food wasnt great. No comforter so i was cold. Waitress was unpleasant. Cost too much for not good service
Kemeshia
2024 年 4 月に 1 泊滞在
8/10 (良い)
Arthur
家族旅行
2024 年 3 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
i have no complain i was very satisfi
Arthur
2024 年 3 月に 6 泊滞在
8/10 (良い)
Angela
2024 年 3 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pros: Beautiful grounds. Very friendly, polite and helpful staff.
Cons: Room was not very clean. There was no toiletries in my room for 2 days, phone did not work, there should be a fridge in the room, and the soap holder in the bathroom needs to be changed.