Find Hotel with a Concierge in Southeastern Michigan, MI

"Room was clean, scary step into the deep tub/shower, loose tiles on the floor in the bathroom, quiet, but a/c was very loud. Very sparse with towels, odd plugs in rooms. Overall great stay, a little pricey, but we enjoyed the stay"

"Room was clean service was nice "

"Our favorite place when we are in the city."

"Great parking"

"No one knew how to connect me to internet. I asked for bedding for the sofa bed. I received one sheet and a blanket and pillow. Had to ask for an additional sheet incorrect charges on my bill that the desk corrected. It is nothing like the Westin in Nashville, Tennessee. It was so disappointing."

"Around 11:45 PM, while we were already in bed, a staff member in uniform knocked loudly on our door. When I opened it, he told us we were “not supposed to be there.” This was very surprising, as we had checked in properly, received our keys, and settled in for the night. This situation reflects a clear miscommunication between the front desk and management, but it should not have been handled by disturbing guests at that hour. The approach was inappropriate and the tone came across as quite rude. We did stay the night, but the experience was very unsettling. I hope you can address this internally to ensure it doesn’t happen to other guests."