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"Staff were top notch "

"Upon arriving, I waited for an hour to check in, only to discover that the room we had booked was not available. Despite paying for two, we were given a one-bed room. The room was dirty, and the shower was barely functional. On the website, it had advertised that amenities such as the waterpark would be included in the booking fee. However, after the experience, we were informed that we had to pay an additional $60 per person for access to the waterpark. This was an unexpected and frustrating situation. "

"The room, the environment the staff, for it to be my first experience it was pretty good!"

"Great location, lots of entertainment and clean relaxing atmosphere! "

"Stained towels and sheets. Furniture was all chipped up. We were expecting something nicer for the price. "

"Went to check in at 6pm after a long day of traveling to be notified that my room was not ready, they said they will text me in 15 min , 45 min goes by and I go back down to the check in desk and they said the room I originally booked and payed for 2 months in advance was no longer available. Very disappointing. Pool & hot tub is very small overloaded with chemicals you can smell walking down the street from the outing the building.Would not recommend. "

"Truck got broken into along with about 5 others overnight"

"Very good"

"Wish that the pillows weren’t s flat. The only concern I had. "