「although I have arrived later than expected, the staff welcomed the arrival and gave the quick check in service.
the breakfast is provided from 7:00am, and though it should be started a little earlier. there are two bottles of water prepared in the room, 1 dollar for 1 bottle. it would be perfect if the water was a complimentary service.」
「The children were satisfied with the breakfast service. They also enjoyed the ice cream served in the afternoon. They were pleased with the large beds as well.」
「When I made a reservation on Expedia, it was stated that there was laundry facilities, so I stayed with peace of mind.
However, when I asked the location of the laundry, the staff told me that there was no laundry, so I was really confused.
If there is no laundry, you should revise the hotel's equipment section.
The accommodation itself was comfortable, and the pool and gym were very good, so it was a wonderful stay as long as I had a laundry.」
「Host was very welcoming. We only stayed one night and had to leave early before breakfast. Host was very accommodating about if we changed our minds’ to stay for breakfast to let him know if we had any dietary restrictions. Would have been lovely to stay longer! The bed was very comfortable.」
「Had amazing stay. Room were bigger than we expected and sound system was fantastic. Jazz cool music welcomed us when we checked in the room. Amenity is my favorite brand "fresh" which is super rare. We also had nice park view from Barclay.」
「Service from hotel front desk was excellent. Service at the restaurant was acceptable but could have been better. Also, for one of the nicest suites on the property I hoped for better amenities such as maybe facial wipes or liquid soap rather than the standard bar soaps. We couldn’t even use the shower gel in the soaking tub since it was mounted tightly to the wall in the shower. We wish the kitchen would have included a microwave and silverware. And there were fruit flies in the kitchen. But...
"The children were satisfied with the breakfast service. They also enjoyed the ice cream served in the afternoon. They were pleased with the large beds as well."
"Hotel.com did not introduce the necessity to install the special hotel app “Sonder “ before the booking. It was confusing to me.
Room was good with the wide window view. "