4/10 (不満)
Karen
家族旅行
2025 年 8 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The front desk person was pleasant. The room was not so great. The floor was wet, even though we arrived an hour after the check-in time. There was a distinct odor in the room that was not fresh. We put on the air-conditioner to help diffuse the odor but it made it worse. It smelled like stale cigarettes. The light fixtures were dusty and the microwave was not cleaned well. There were stains on the walls. The bathroom was dingy and the lighting in the room was poor. The room and grounds desperately need an upgrade. After being there for five minutes, we reserved a room at another property. We didn't request a refund because the room was bundled with our flights and I think it would have been too much of a hassle to dispute, even though I would've liked a refund. I would not recommend staying here.
Karen
2025 年 7 月に 2 泊滞在