サウス バトン ルージュの家族向けホテル

「Decent hotel that matches its price. Will book it again on the way back home. 」

「We reported a noise disturbance at 1:00am to front desk several times and nothing was done. The staff asked us to investigate which room the screaming was coming from and didn't come to the floor to investigate at all. Staff did not clean the room, replace towels, or provide extra toilet tissue. Told us to come downstairs to get it from the desk instead of bringing it to the room. We made online complaint. Poor customer service.」

「Convenient and comfortable」

「Stay was great and the house was perfect for our family.」

「Clean and appealing. Across close to Mall of Louisiana.」

「Clean, staff is good and welcoming and parking was good」

「Parking was adequate and well lit.」

「As a small business owner, I do not leave negative reviews lightly and believe in giving businesses a fair opportunity—and ample time—to correct mistakes. Despite multiple attempts to resolve this directly, our experience at L’Auberge Casino Hotel Baton Rouge remains unacceptable. We appreciated being allowed to reschedule due to an emergency, but that was the only positive. Our room was outdated, poorly maintained, and not properly cleaned—sticky surfaces, trash left behind, unvacuumed carpet,...