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"Stayed in a royal suite. Although the decor could use a little upgrade, it was clean and comfortable, and the garden tub jacuzzi with separate shower was wonderful. The only issue I had with the room is that the view outside the window was awful—a rooftop with pipes and vents. (No wonder the drapes were closed when we first arrived)! I feel there should have been some indication that there would be such a bad view when I was booking the room. It wasn’t the least expensive room out there. Other than that, we enjoyed our stay. It was in an excellent location, and the staff were all very nice. Delicious breakfast at the restaurant downstairs, Criollo. Really enjoyed the live music. We also really liked the Carousel Bar—delicious apps and drinks!"

"Overall, satisfied with our stay. Staff was excellent."

"It was a nice place to stay at but it was over priced for the size of the room."

"Attractive "

"The maid service is slow and very sub par. Didn’t add towels or pick up old ones. Trash never emptied. Stsrbucks staff slow. "

"It is a noisy location with muted music well into the night, but that is due to the location itself. Room was large, clean and staff was friendly. Elevators did stop working once but seemed to be quickly fixed. Water station doesn't offer just plain water - so we didn't use it. Was just okay - we didn't have the problems some others have reported. "

"Great "

"The breakfast was fresh and delicious. Had a good viarety on menu. "

"Didn’t use services"