ソンブレロ アイランド ツアーとアクティビティ

地図に記載されている場所とは違う場所のマンションであったため、チェックインするのに時間がかかりいきなり不満になりました。さらにはドライヤーも洗濯機もあると言われましたが、どちらも重要なものなのに壊れていました。 残念でした。

Lived up to expectations we originally were put in the Cabana we had booked online but after the first night the aircon was too loud and I couldn’t sleep. Having raised it with them they immediately moved us to a new room with split aircon which is much quieter. Staff were very helpful and friendly as you would expect, the food and spa facilities lived up to expectations also. Some great treatments available and I would definitely recommend the Hilot traditional massage.we had a few minor issues but they were resolved quickly and amicably with no arguments. The front of house staff & general manager were all friendly and accommodating. We had a wonderful 3 night break thank you and will be back when time allows.