「Every member of staff that we interacted with could not seem more upset that they were working there. To spend as much money as we did for just two nights at this hotel, it would be nice to at least get basic friendliness from the staff. Trying to order food or a drink felt like I was a problem for them. I get it, we all hate our job, but dang, this is the HOSPITALITY business; if you aren't hospitable, then maybe don't be in it.
The pool hours are ridiculous. Having all pools on the property...