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「Excellent overall experience. There are a lot of steps to access this property so one needs to be fit!」

「We spent the week in early September, the snow was a bit slushy but fun enough for the kids. Great spot to stay for a family.」

「We stayed there last year when the kids gave us a couple of nights. Loved it so much we came back again this year for another treat (this time we paid for ourselves!). We love the lake and the walks along the river. 」

「Service: Friendly; 」

「Great location not too busy for kids, friendly staff, great menu and an enjoyable place to stay.」

「Great hosts . Matt was very accommodating. He even helped us out with a late night help request. The dinners were generous and very tasty . Best meals I’ve eaten in the Australian Alps」

「The room type and photos were very different to the room we were given. The room I booked through Expedia looked modern (based on photos) and contained a queen and two single beds. My original booking was for one adult and one child. Based on the bedding configuration for the room I booked, I asked my wife to come for the trip, making a total of two adults and one child (still within the bed / room booked) When we arrived we were given an old room with one queen bed. The staff were extremely...

「Very good customer service, Food from the restaurant is excellent, Pickup and drop off service feels like a ride to kids, 」

「We stayed at Kasees on an Autumn mountain bike trip. Bed was super comfortable. Facilities were a bit dated but still very clean and in good order. Kitchenette served its purpose well. View was magnificent. Downsides- No secure storage area for bikes (external bike racks supplied) you need to bring your own locks. No parking allowed for dual cabs on-site (park in car parks and walk back to lodge). 」

「Property was excellent. Location perfect We have been coming to Crackenback once or twice a year for over 15 years, will there ever be consideration given to loyal repeat customers? 」