Find all hotels by Okura Hotels & Resorts in Sayama

"Staff was incredibly friendly, restaurant and cafe area was very nice, rooms were nice. Great location close to Shinjuku. "

"The room was clean and decent sized. The staff was very friendly and helpful to two non Japanese speakers. The area is quiet and more of a business district, but it’s a very short walk to Shinjuku station and the surrounding fun areas. We were very happy with our stay. "

"Great hotel overall, modern and very clean. Self check in/out is very easy process, lively but also quiet area with good range of food options nearby."

"Nice"

"AC operation satisfactory.. Room cleaning daily outstanding. A big shout out to house keeper from Nepal fort her positive, professional and friendly attitude! Namaste! Before checking out we asked for help from the front desk concerning Airporter luggage pick up. The employee was not knowledgeable about the issue and we were helped to navigate the phone to succeed.. howerever..at one point the gentleman told my wife that usually the customers handle that themselves. I felt that was an inappropriate comment. If one does not know how to help.. one should get someone else to help the customer instead of saying that! Please don't be too harsh on the person responsible. : )"

"Location was wonderful! Very close to shinjuku station. Staff were all wonderful and very helpful "

"Really nice stay for having access to the subways close by. The room was comfortable and small the bathroom was good with excellent amenities. Only drawbacks to the property are the gym has basic cardio equipment, no free weights or machines to work out. Lastly the hotel caters to non English guests communicating at the hotel is a challenge. The staff all were polite and tried to help. I think the value and relaxing ability away from the nightlife locations makes all the sense in world to be fifteen minutes away and come home to peace. Well done to management."

"Good selection including fresh fruit, continuous supply, nice staff who were very obliging."

"Very comfortable room. Very clean. Excellent service. Although the neighborhood is very convenient to the many train lines, it was a bit too frenetic.. "