Find hotels in Santa Cruz, Cebu City

"Breakfast was great. I prefer to have washcloth & hand towel in room. Staff was very kind & helpful"

"The staff at The Reef is second to none. I was especially impressed with Jay at check in/out, Jed and Clayde. I highly recommend this resort! "

"everyone was so friendly.amenities were excellant the spa people were outstanding..my only suggestions is more pillows in the room. notify the guests about the complimentary drinks and water.we didnt find out until the last day."

"The staffs are very friendly and smiles all The time, excellent service… thank you"

"Everything is great. Price, room, food, rooftop pool and views"

"Family of three here traveling with a 8 month old baby Hotel provided a crib honestly I loved everything about this place customer service is top notch!! What really set them apart though my baby boy bumped his head during our stay and they had medical staff on site paramedic reassured us everything was ok. Now the room was excellent we loved the bathtub so we could clean our baby I did not gamble but the casino floor is very luxury and loved the selection of restaurants inside the resort the breakfast Buffett was on point everyday the staff always took time to say hello and ensure all our needs were met Would absolutely recommend you spend the money to stay here so worth it Only 2 very small minor complaints getting back into the hotel from the SRP Road can be a headache would love to see a dedicated traffic light entrance for the hotel and 2nd the bidet the battery for the remote kept dying those are my only 2 gripes 10 out of 10 would absolutely stay again "

"It’s an older hotel but while the rooms are a little dated it’s very comfortable, very clean, great views and the staff are awesome. The food is also excellent. The accommodation is extremely well priced and is a 10/10 for value. I’ll be back for sure. "

"I had a wonderful experience at Shangrila . The staff was friendly and attentive, making me feel welcomed from the moment I arrived. The room was clean, spacious, and well-equipped with all the amenities I needed. Making it easy to explore the area. The breakfast, pool, lobby, and beach area. Overall, I highly recommend [Hotel Name] for anyone looking for comfort, great service, and a pleasant stay. I look forward to returning on my next visit! "

"The reception desk was the the first encounter. One person was not very welcoming or friendly. Then was charged extra for my child. It wasnt a pleasant experience. It made me very frustrated and angry To the point I almost left to go to previous resort. But my kids and I were tired, hungry, and hot. Rest of staff was very nice and friendly they made up for that one person. Restaurant, grounds ppl, everyone. was great. Love the variety of breakfast. House keeping fast and greay. Love the ammenities. Rooms beautiful! "