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The Phoenix Hotel

3.0 star property
Travelers relax by the outdoor pool during the day before venturing out to nearby entertainment venues like Bill Graham Civic Auditorium and Warfield Theatre

Choose dates to view prices

The Phoenix Hotel offers a peaceful escape near Moscone Convention Center. Guests enjoy the outdoor pool, convenient bar, and helpful staff. Practical amenities like dry cleaning services and in-room WiFi make it a comfortable base for exploring San Francisco.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
The current price is ￥22,779
￥26,809 total
includes taxes & fees
May 25 - May 26

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About this property

The Phoenix Hotel

  • Hotel near Union Square
  • Located close to Moscone Convention Center and San Francisco Museum of Modern Art, The Phoenix Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool
    • Breakfast (surcharge), self parking (surcharge), and a vending machine
    • Smoke-free premises, concierge services, and luggage storage
    • Outdoor furniture, a water dispenser, and tour/ticket assistance
    • Guest reviews give top marks for the pool and helpful staff
  • Room features
  • All guestrooms at The Phoenix Hotel boast perks such as laptop-compatible safes and bathrobes, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Heating and ceiling fans
    • Designer toiletries, showers, and hair dryers
    • 42-inch flat-screen TVs with cable channels
    • LED light bulbs, coffee/tea makers, and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 016235201001

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at The Phoenix Hotel?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on May 25, 2026 start from ￥22,779, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 25 per night.

What time is check-in at The Phoenix Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at The Phoenix Hotel?

Check-out is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within 1 mi (2 km) of Van Ness Avenue, Moscone Convention Center, and Union Square. Oracle Park and San Francisco Bay are also within 3 mi (5 km). Market St & Larkin St Stop is 9 minutes by foot and Market St & Hyde St Stop is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

6.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 685 out of 1004 reviews
Rating 8 - Good. 184 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

Reviews