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"The hotel was beautiful with a convenient store in the parking lot, room was clean and nice but the selling point is the staff and the rooftop dinner experience. We had great meals and a wonderful view with an amazing environment full of happy faces, good entertainment and good times. "

"Room was clean and comfortable. Beautiful view of the city, helpful staff and walking distance from a great laundry service and the ayala mall for all your needs. "

"The pool bar staff - DON was the most friendly and informative staff member in the hotel. Did not eat at restaurant "

"The resort is very nice, clean, and offers a variety of activities that guests can enjoy throughout the day. The staff are very welcoming and responsive to our needs, which made our stay pleasant. That said, the experience could be improved by enhancing accessibility. Adding features such as a ramp at the entrance would benefit not only seniors and persons with disabilities, but also staff handling heavy luggage. These improvements could help reduce the risk of injuries and potential worker-related incidents. Installing motion-sensor lighting along pathways would also make nighttime walks safer and more convenient. Food is an important part of any vacation experience. At Kilimanjaro Kafe, the dishes tend to be on the salty side. The bacon is often overcooked and would benefit from proper draining to reduce excess grease. Additionally, closer monitoring of the buffet—particularly the chafing dishes—would help ensure that food is consistently available when guests arrive, as there were several instances where we had to wait for replenishment. On a positive note, kudos to the concierge team and the staff at Mogambo Springs for providing excellent service. Their attentiveness and professionalism were truly appreciated."

"Excellent staff!!"

"Cris in the restaurant was awesome. And the check in staff at the front desk friendly "

"The room was clean and well maintained. Housekeeping was available 24/7 and staff were friendly and accommodating. Breakfast buffet was excellent! There were many choices available for guests to select. I love the fact that one of big shopping malls was a walking distance. The only downside was a construction noise during one of the night we stayed. "

"Great hotel to stay in. Great location close to everything. The breakfast is OK."

"I had a very disappointing stay at this Radisson Blu hotel and would not recommend it. Upon check-in, the reception staff forgot to return my passport, which is a serious oversight and caused unnecessary stress. Unfortunately, the issues didn’t stop there. The bathroom was not properly cleaned, there was hair in both the shower and sink area, and basic amenities like shower gel and hand wash were missing. The in-room facilities were also subpar. The iron was leaking and had to be replaced, which further reflects the lack of attention to maintenance. Overall, the amenities and service fell far below what I would expect from a hotel claiming to be 5-star standard. Additionally, the hotel is currently under construction, which made the environment unpleasant and disruptive. There is also no pool available, which was another letdown. To add to the frustration, I was not allowed to have breakfast while wearing flip-flops, which felt unreasonable given the overall poor standard of the hotel. All in all, this was not a comfortable or enjoyable stay, and I expected much better."