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"This hotel is gorgeous and our stay was lovely. The staff is so friendly and kind. We were greeted with drinks and a warm hand towel at check in, which was much appreciated after a long travel day. We arrived late so chose to order room service and it was delicious! The included breakfast was also fantastic. It’s about a 10 minute walk from the Plaza de Ponchos where the market is located. Our room was clean and the bed was very comfortable. Highly recommend!"

"The staff were extremely helpful in arranging transportation and a tour. "

"Great location. Comfortable beds. Hot shower. Wifi. Simple delicous breakfast. Convenient to leave luggage at storage while shopping at the market. Local bus stops close by to take to Peguche waterfalls or bus terminal."

"Wonderful and unique location, the landscape is amazing. Beautiful facilities and wonderful service"

"Excellent breakfast, beautiful landscape, great place for coffee lovers and folks looking for a getaway in Northern Ecuador."

"Muy cómodo y el personal es amable siempre. Hay juguetes para niños que ya deben ser actualizados, por ejemplo los carritos, que se notan ya rotos y algunos no sirven"

"Needs better blinds to avoid the light. There is not elevator "

"No recomiendo el lugar. El desayuno es terrible....Yo encontre un pedazo de resorte metalico entre los huevos revueltos. La duena del establecimiento nunca reconocio su responsabilidad...y al final decidi dejar el lugar y no presentar una demanda formal..... "

"Excelente servicio, personal muy amable. Deliciosa comida"