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Wonderful stay in a great location!

The customer service was great. And the pool is so pretty!

I was traveling with two 14 year olds on a business/vacation trip and we stayed here for five days. The location is great. I wanted a hotel that was convenient to the major attractions and downtown, and safe for the boys to walk around on their own. We were able to walk to Navy Pier, Millennium Park, the Loop, and the Hancock Building. It's a good 20-25 minute walk to Navy Pier, but you walk along Lakeshore Drive and it's very enjoyable. The property is very nice, although we didn't get the two...

This was the fourth time I’ve stayed here, and I’ll keep coming back. The location is very handy for families of Columbia College, the rooms are clean, comfortable and well appointed. The staff is extremely friendly and helpful, and it’s priced well.

Hotel is well appointed with beautiful rooms and an elegant, luxurious bathroom. The staff was helpful and the hotel is in the middle of the best shopping abd restaurants in Chicago! Wull definitely be my "go to" hotel in Chitown!

It was okay but, I wish they specified the clearance level for the self parking if we would of have know ahead of time we would of brought our smaller car

The staff at the Westin were great. From the bellhops to the check in desk to the cleaning staff, everyone was incredibly helpful and kind.

This hotel is in a great location. It's walkable to many restaurants and other fun things to do in the city. We went to a Cubs game and were able to walk 5 minutes to the red line, which drops you off right at Wrigley field. I would definitely recommend staying here if you're going to a game but also want to stay in the city! This hotel offers amenities that others do not anymore - free breakfast and a daily complimentary happy hour! The rooms and rest of the property is kept clean, as well....

Excellent Customer Service

staff were friendly and the room was clean.

The hotel was a whole vibe. Very nice and clean. Convenient to the all the shops and restaurants. I will definitely stay here again.

This hotel met our expectations. All the city attractions were within a walkable distance. The staff at breakfast was amazing! Shout out to Javier who was so welcoming and friendly :)

Perfect downtown location, great rooms with a separate sitting area, delicious breakfast and evening drinks/snacks are included, and helpful staff.

Big spacious room with complete kitchen. Beautiful views of the city. Restaurants and CVS pharmacy nearby. Decent selection of foods on breakfast buffet. Walking distance to the Navy Pier, Riverwalk and the Millennium Park. Parking garage is great but it is $55/ day extra.

Everything was perfect and the customer service was awesome

Three day trip to Chicago. The hotel was a great central location in downtown and a 10 to 15 minute walk to most sites, Navy Pier, River walk, Michigan Avenue, all the great pizza places. The hotel was smaller compared to most which we loved. Room was updated, bathroom very nice and king sized bed very comfortable. We used the blue line to get to and from O’Hare via Clark station (a 12 minute walk from hotel.). We used the red line via Chicago station (10 min walk from hotel) to go see a Cubs...

Excellent location for shopping and dining

Great place with great views. Love the lobby and all the close by amenities.

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