「This was a great hotel to stay in for the week. Free laundry was unexpected and very appreciated. The staff were very nice and helpful. I would definitely stay there again.」
「The property was pretty clean. Rooms were clean. Carpets were stained in the hallways. It was very close to I90 so you had road noise. We could not utilize the breakfast as we needed gluten free options. I would stay again if I needed to 」
「Friendly staff and helpful, specially on 21st morning, morning shift staff Geoffrey (maybe Gregory)walked to the parking lot to help me find my car, since I parked my car in the night, couldn't remember where did I park and panicked thought my car got towed, I was really appreciate his patience and kindness.」
「Check in was super easy and the guest services rep was so nice! Had questions about the parking and i asked if i could get a room with a good view and the view was great! I believe her name was Abigail, i hope i am correct. 」
「We had a great stay. Room was nice and quiet and staff was great! Will be staying here next time we are in town visiting our son for sure! Great restaurants in the area in walking distance. Would recommend. 」
「Hotel staff are so friendly and supportive. They are really committed to have guests feel comfortable. Convenient to go to University of Rochester as well as near to College Town.」
「The hotel has character. It has a nice downtown location close to the baseball stadium. We enjoyed the continental breakfast and I loved the free parking. It has a great helpful staff and the TV selection was unmatched. There’s a lot to like at the Inn on Broadway.」