「Hotel staff are so friendly and supportive. They are really committed to have guests feel comfortable. Convenient to go to University of Rochester as well as near to College Town.」
「note: they are remodeling,but very tidy about it.no intereference at all. Finally an acesible room that truly was in every way. roll in shower withdetachable shower head bench, plenty of room for wheelchair. high toilet bars whereever you seemed to want one. flat egress directly to outside for emergencies. i have had too many rooms in other nice hotels where the bathroom is misrepresented.quiet,back from the main road but easy access to everywhere i wanted to go in the rochester area.beds were...
「Easy parking, Friendly Staff, The building was so clean, pool area was amazing, free cookies, great breakfast ( they need a waffle maker 👨🍳). Great location that’s near all. 」
「The service was excellent! We got a complimentary ride from the airport. Even though our flight was 30 minutes late, the shuttle driver waited for us at the airport. Then everyone was very welcoming offering free water bottles every day and also an apple when we were leaving early and didn’t have time for breakfast. Also, the food at the Erie Grill was excellent and included some healthy options.」
「A really nice place to stay in downtown Rochester. It may have faded a little over the years, but they try very hard. Excellent staff, comfortable rooms. I wish there was a coffee maker in the room, but otherwise excellent.」
