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Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel
3.0 star property

Hotel in Rochester with fitness center and business center

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Photo gallery for Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Exterior
Indoor pool, sun loungers
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Property amenity
Lobby

Overview of Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
14623, NY, Rochester, 800 Jefferson Rd
  • Popular LocationSonic Drive-In4 min walk
  • Popular LocationMonroe Community College15 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)12 min drive
  • Popular LocationRochester Station17 min drive
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Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Holiday Inn Express Rochester - University Area, an IHG Hotel
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Breakfast included
Parking included
Free WiFi
7.8 out of 10, Good, (1001)
The price is ￥17,501
per night
￥20,492 total
includes taxes & fees
Apr 30 - May 1
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About the neighborhood

Rochester

Located in Rochester, Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel is in the business district and near the airport. Pont de Rennes Bridge and George Eastman Museum are local landmarks, and some of the area's attractions include Strong and Tim Hortons Iceplex. Veterans Memorial Park and Manhattan Square Park and Ice Rink are also worth visiting.
Visit our Rochester travel guideOpens in a new window

What's nearby

  • Monroe Community College - 15 min walk
  • Marketplace Mall - 17 min walk
  • Strong Memorial Hospital - 6 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • Chick-Fil-A - 10 min walk
  • McDonald's - 18 min walk
  • Starbucks - 12 min walk
  • Taco Bell - 6 min walk
  • Dairy Queen - 12 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Hotel in the business district
Consider a stay at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel and take advantage of dry cleaning/laundry services, a bar, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • A 24-hour front desk, meeting rooms, and a ballroom
  • Guest reviews speak well of the pool, helpful staff, and location
Room features
All 120 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM–9:30 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 4,300 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool use is for registered hotel guests only.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel
"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"

Frequently asked questions

Does Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel on Apr 28, 2024 start from ￥17,395, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel located?

Situated near the airport, this hotel is within 1 mi (2 km) of Monroe Community College and Marketplace Mall. Tim Hortons Iceplex and Cinemark Movies 10 are also within 3 mi (5 km).

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 441 out of 1003 reviews" "
Rating 8 - Good. 332 out of 1003 reviews" "
Rating 6 - Okay. 132 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 44 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Liked: Amenities
Staff was excellent. Hallways and elevator needs updating.
Stayed 4 nights in Apr 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Rudolph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Only real complaint was water pressure in shower.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Destiny

Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities are awesome.
Stayed 1 night in Mar 2024

6/10 Okay

Tori

Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude front desk staff
Stayed 2 nights in Feb 2024

2/10 Terrible

Michael

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are liars at this property they said they would give a refund due to pool being out of order and they never gave a refund.
Stayed 1 night in Feb 2024