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Our room flooded and was told I could come downstairs and get a mop. Wow! They didn't offer to move us, change sheets discount off or anything just a oh well and here is a mop and bucket. Great job Best Western.

The property was excellent, and the home was very warm and welcoming.

Disappointed. Stayed on a road trip from Texas to Illinois. Pool played a big part in choosing the property but was unavailable during our one night stay because they were working on the roof. Would have been nice if they offered a discounted rate because of that. Breakfast was not “English style”, just a buffet. Bathroom in room was smelly. The adjacent bar/restaurant and tavern in the hotel were enjoyable.