「Friendly and helpful staff, clean, comfortable room at a convenient location to the airport. Handy shuttle to the airport for an early morning flight. Perfect! 」
「Only issue I had is when I checked in there was no one at the desk, they didn’t respond to the bell so I had to call the hotel to check in. Which I had to do via phone. Otherwise it was great. 」
「空港からシャトルサービスがあることと、値段の安さで決めました。電話をすればシャトルをよこしてくれます。隣にあるHoliday Inn ExpressとLa Quintaと共同で運行しているシャトルです。朝は30分に１本でした。空港が近いため飛行機の音は深夜まで大きく聞こえますが、寝るときはそれほど気になりませんでした。ちょうど改装中で、改装が終わってすぐの部屋を案内されました。清潔で広くて快適に過ごせました。フィラデルフィアを訪れる際はまた利用しようと思います。」
「Vanessa (check-in), Tracy (check-out) and night auditor were helpful and had excellent guest service skills. The TV and air conditioner worked well, which is often a problem in other hotels at a similar price. The full breakfast was enjoyable. Plenty of free parking. Overall, the phrase that comes to mind is the hotel offers good value for the price paid. Thank you. 」
"The lady of the reception was very unfriendly and impolite.
She showed no smile, and even showed her angry face to our 5 yrs old boy, who was just trying to reach the counter.
Very bad experience. Never want to see her again!
And the breakfast was terrible."
