Punta Sam Vacations from ￥87,903

My daughter and I recently stayed at Fiesta Cancun Villas, and we had an amazing experience from start to finish. The staff was incredibly friendly, attentive, accommodating, and respectful. From the moment we arrived, the team made us feel welcome. The bell staff was helpful with our luggage, and the housekeeping staff greeted us warmly every day. We were even welcomed with appetizers, which was a thoughtful touch. Throughout our stay, it seemed like every time we turned around there was another kind gesture or service being offered. The entire team went above and beyond to make sure we were comfortable and enjoying our vacation. Most importantly, we felt very safe, relaxed, and well cared for during our stay. This trip was a special getaway for my daughter and me, and we truly enjoyed every moment. Thank you to everyone at Fiesta Cancun Villas for making our vacation such a memorable one. We would gladly return and highly recommend this hotel to others visiting Cancun!

First of all the staff was 5⭐️+, second the place it’s exactly what you need nothing fancy but it’s exactly what you need like the beach, pool, bar and the restaurant. Things I didn’t like I couldn’t change the temperature of the air conditioning of the room it was ok but I like my room really cold. Second I didn’t like the food at all now that’s a personal choice but I didn’t like it at all, I would love to see more choices to pick.

Everything is fine only need to clean more deep because is dirty each room (the shower the sinks the edges of the showers the floors the phones too deep clean) everything deep clean becsuse everything else was excellent I like the outside of the hotel big and excelent to stay outside all day plenty of entertainment the swimming pools the access to the beach the mariachi in the restaurant in the night everything was great only needs deep clean sorry thank you!

Muy buen hotel, lo único que les faltaría serían pequeños detalles como las cerraduras de algunas puertas y más variedad de cocteles. Por lo demás muy buen hotel .

We don’t often write reviews, but this stay truly deserves an excellent one. My wife is disabled and uses a wheelchair, and this was our second visit to Haven, the first being in 2019. Over the years, we’ve stayed at several resorts in Cancun, including a couple of Excellence Resorts, three Secrets resorts, Live Aqua, and others. However, Haven exceeds the level of customer service we’ve experienced at any other resort. About a week before our trip, I emailed the hotel to ask if it would be possible to provide a special adaptive shower chair so my wife could shower more safely. I quickly received a response from Valentina Navarro, Guest Service Manager. Not only did she arrange the chair, but she also upgraded us to an ADA-accessible suite. The room was perfect for all of my wife’s needs. Throughout our 10-day stay, Valentina consistently checked in on us and made sure we were enjoying our vacation. She truly went above and beyond to ensure we had a wonderful birthday week. We wish her all the best—we’re certain she has a bright future in the hospitality industry. The second person we would like to sincerely thank is Jose, the pool concierge. From the very first day, he was incredibly attentive, even on his days off. He always made sure we had perfectly located pool loungers