「Hotel di recente costruzione con camere spaziose, moderne. Un ottimo personale, attento, gentile e sempre disponibile ed educato. Il buffet, sia a colazione che a cena, è ampio e vario; tuttavia il menù si ripete settimanalmente, il che può stufare purtroppo. Di buona qualità comunque, un classico buffet internazionale con il vantaggio di essere molto ordinato e di avere le postazioni cottura - griglie per carne e pesce e fuochi per la pasta - a vista. Consigliato se si prevede di cenare anche...
「On arrival at the hotel, we were given a room at the Flora 2, the complex just across the road from the main part of the hotel, with all ground floor apartments. Entry was via the patio door, which was quite rickety and awkward to unlock and lock. That became a serious problem a couple of nights in, someone managed to get in the room while we were sleeping and stole my daughter's shoes, 2 power banks and our bags. Luckily our money and passports were in the bedroom safe, and they missed the car...
「Great accommodation. Never sunbeds available beside pool people Leave towels out on sunbeds night before be prepared to do same. Great location but bit of a climb to accomodation. 5 mins from main strip.」
「Amazing hotel, location and service. The staff was excellent! Would come back any day. Loved the beach, the room, breakfast was delicious. The decor was exquisite!」
「Apartment was very dated, the sofa was absolutely disgusting it was supposed to be brown in colour but because it was used so often it was turning black, I had to put two large blankets over it to act as throws so I could sit on it, the cleaning of the apartment was a joke, sorry, I will not going back」
「Reception staff, particularly Belen who helped when I was sure I'd left my cell phone in a taxi having looked everywhere in my room including my bag. She contacted the taxi firm and in the meantime suggested I return to my room and she called the phone again. Sure enough the phone was in my bag but wedged under something else.
Unfortunately later I did leave my camera in a taxi and she is working with them so that if found I can arrange its retrieval.」
「Our room had a bad smell coming from the shower, we had to move rooms to a lower standard with no view (previous room had a balcony view)
Staff were slow to respond or didn't seem that interested. After we moved we noticed the maintenance staff working on the drain outside.
Other room was clean, and no smell so not too inconvenient.」
「I have visited Lanzarote loads and have always stayed in Puerto del carmen. However, after my visit to these apartments I will definitely be back. I booked last minute and I have honestly never stayed in such an amazing place for the price. If your looking for a chilled out time the I recommend you stay here. My only negative if there has to be one is that there is. Omar conditioning but this would not stop me going back」