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「5/5」

「Room was clean and well kept」

「perfect」

「Room was clean. Staff was great. A/C did not cool well.」

「Checked in and got assigned a room on the second floor which we thought was great until we walked towards it and realized that there was no elevator and the 2 floor is actually up 4 flights of stairs. Had to carry heavy bags up and down and groceries. Sofa bed and queen bed were equally uncomfortable and the sheets given for the sofa bed were super dirty. Contacting staff is by WhatsApp only, there was no working number available for phone calls, and the staff was very delayed in their...

「I can’t say enough about how spotless this hotel is! What a pleasure! The staff were very friendly and welcoming. Food service could lag a bit, but that’s island time! The reception staff and Juju from the restaurant were very helpful. This hotel isn’t on the beach but every effort is made for you to get there easily is made. You can borrow snorkel equipment and there is excellent snorkelling within walking distance . The Indigo’s area on the beach is lovely and there were always loungers...

「Amazing stay at West Bay club. The room was spacious and well equipped. The view was magical. Staff was helpful. We especially enjoyed our time on the beach and the bartender. Irene was truly a gem!!」

「The staff at the Sands was the absolute best part - Robyn was amazing and so incredibly helpful as we were traveling with my elderly mother. Lee (the bellman) was the sweetest and also so helpful. Truly everyone we encountered was so pleasant. We would 100% go back.」

「Brenda and the staff were very helpfull」

「We will be back soon!! Loved it!!」

「This was our first time in Turks & Caicos and our first visit to Rock House. We thoroughly enjoyed our visit. The pool is spectacular and the views are amazing. We stayed in the Ridge section, which was situated upstairs and in close proximity to the pool and restaurant area. I didn't reserve a room with a private pool, and unfortunately there was not an option for me to upgrade after booking, which was not ideal, but okay. The most underrated hotel feature are the breakfast options. While the...

「The beach is in walking distance right off of the property. Clean villa, great views.」

「Great stay at the Retreat. It embraces the name! The concierge was very friendly and gave us excellent recommendations for water excursions and local restaurants. Our room was very spacious and everything in it felt brand new. I especially liked that the bathroom has separate wet and dry areas, and the memory foam mattress was very comfortable. The room was spotless. Housekeeping came twice a day, including an evening turndown to get the room ready for sleeping. I used the pool, hot tub, and...